Mukesh Khatri Email & Phone Number

Noida, Up, In

Indore

Team Leadership: Managed a team of over 40 associates, ensuring alignment with SLAs and performance targets through effective leadership and support. Performance Analysis: Regularly reviewed and analyzed key metrics across locations to identify root causes of performance issues and formulate data-driven solutions for improvement. KYC and Regulatory Compliance: Reviewed and interpreted KYC and country-specific due diligence regulatory requirements to ensure compliance and mitigate risk. Staff Planning and Coordination: Oversaw the implementation of staff planning and scheduling in collaboration with other locations and teams to ensure operational efficiency. Database Management and Reporting: Managed database operations and reporting using Microsoft SQL Server, optimizing client billing and process monitoring for increased efficiency. SQL Solutions for Performance Improvement: Analyzed key metrics and implemented SQL-based solutions to address performance issues and enhance operational outcomes. Training and Development: Developed training programs to enhance technical skills among team members, fostering a culture of continuous improvement and professional growth

New Delhi, Delhi, India

Trade and Forex Query Management: Handled trade and forex queries for both retail branches and large corporate clients, ensuring timely and accurate resolution of issues. Regulatory Compliance: Ensured compliance with FEMA and other regulatory requirements through effective database management practices and adherence to industry standards.

Trade Finance Transaction Management: Handled all trade finance transactions, including import/export, bank guarantees (BG), letters of credit (LC), overseas direct investment (ODI), and foreign direct investment (FDI), ensuring compliance with FEMA regulations, internal guidelines, and regulatory standards. Risk Analysis and Monitoring: Conducted risk analysis and monitored client transactions to ensure adherence to compliance standards and mitigate potential risks. Support for Relationship Managers (RMs): Supported relationship managers with treasury and working capital documentation, ensuring smooth operational workflows and compliance. Interdepartmental Coordination: Coordinated with global operations and backend teams to ensure timely settlements of Forex utilization and trade transactions within the turnaround time (TAT). Client Due Diligence (CDD) and Enhanced Due Diligence (EDD): Conducted periodic KYC reviews and CDD/EDD for existing clients, ensuring compliance with regulatory standards and internal policies. Suspicious Transaction Reporting: Identified and reported suspicious transactions, ensuring compliance with legal and regulatory requirements. Regulatory Compliance: Managed end-to-end handling of RBI notices, ensuring timely and effective resolution and closure. Sanctions and Compliance Research: Conducted research on sanctions, politically exposed persons (PEP), adverse media, and watchlist matches to ensure compliance with legal and regulatory requirements. Client Visits and Feedback: Visited clients to address operational issues, providing feedback to relevant authorities for continuous improvement. Data Management and SQL Expertise: Maintained and updated a comprehensive database of trade activities, including EDPMS and IDPMS data, using SQL for efficient data management, extraction, and reporting. Leveraged SQL to analyze trade data, generate insights, and streamline processes, enhancing overall operational performance.

Noida, Uttar Pradesh, India

Client Acquisition and Onboarding: Acquired new Trade and FX clients, managing the complete onboarding process including KYC and other account formalities to ensure compliance and seamless integration. Income Stability and Growth: Ensured stability of income from existing clients while exploring new income generation avenues from both existing and new clients. Customer Relationship Management: Managed and nurtured customer relationships by increasing the book size and enhancing client engagement. Trade Finance and Cash Management: Managed trade finance operations and general banking functions for cash management services, focusing on optimizing the working capital cycle of the company.

Noida, Uttar Pradesh, India

Corporate Client Portfolio Management: Managed high-value corporate client portfolios with a focus on trade finance products and services, ensuring tailored solutions that meet client needs. Service Delivery Enhancement: Improved service delivery standards by analyzing client service performance data using advanced reporting tools to drive operational efficiency and client satisfaction. Trade and Forex Account Acquisition: Sourced high-end Trade and Forex accounts, managing the complete onboarding process including KYC and other account formalities to ensure compliance and seamless integration. Innovative Deal Structuring: Added value to clients and maintained a competitive edge by structuring and implementing.

New Delhi, Delhi, India

Drive FX and Trade Targets: Lead branch channels such as Sales, Privy, Wealth, and TASC to meet FX and trade targets at designated retail branches. Training Sessions: Conduct training sessions for all channels to enhance their knowledge and skills. Product and Regulatory Updates: Keep channels and branches informed of new products, RBI circulars, and guidelines. Client Identification: Identify clients for fund-based and non-fund-based limits. Trade Transaction Structuring: Structure trade transactions and offer solutions to customers. Increase Trade Finance Utilization: Boost trade finance limit utilization by meeting with customers to understand their needs and provide tailored solutions.

New Delhi, Delhi, India

Document Review: Examine documents for statutory requirements in accordance with RBI guidelines and process all trade transactions. Compliance and Regulatory Submissions: Bank Visits for LC Discounting: Conduct bank visits for Letter of Credit (LC) discounting. Regulatory and Compliance Knowledge: Extensive knowledge of operations management, operations risk, ICC rules and practices, FEMA and non-FEMA guidelines from RBI, AML, OFAC, and international payment and clearing settlement processes. Ensure the timely submission of Form A1, A2, and CA certificates to the centralized operations team. Product Management: Managed a wide range of trade finance products, including letters of credit, bank guarantees, documents under LCs, collection documents, export pre-shipment/post-shipment financing, import remittances, A2 remittances, FCDD, inward remittances, and local bill discounting. Stakeholder Management: Skilled in building strong internal relationships with significant stakeholders, business heads, and key customer interfaces to understand their needs and proactively position the unit. Service Level Agreement (SLA) Adherence: Consistently adhered to SLAs, ensuring high-quality service delivery and operational efficiency. Audit and Compliance: Led audit and compliance initiatives to ensure adherence to regulatory standards and internal policies. Regulatory Reporting: Managed regulatory reporting requirements, ensuring accurate and timely submissions.