Mukesh Kumar Email & Phone Number

Milton Keynes, Gb

Work with relevant stakeholders to develop best in class delivery channel strategies, frameworks and plans to effectively meet their business objectivesDevelop a deep understanding of our commercial priorities and targets and ensure we are optimising our platforms using proper insightEnsure complete alignment with the Digital team with regard to the Digital plan and work closely with the delivery teams to provide a pipeline of enhancements and initiatives to drive incremental commercial impact.Prioritise and plan potentially conflicting demands from various areas of the business in order to create a single consolidated and effective digital roadmap to ensure all business requirements are clear and can be delivered.Create and run an effective mechanism that ensures all key stakeholders are fully briefed on all aspects of digital activity and engaged with the Digital planning process.Work with the relevant stakeholders to identify and drive new business opportunities across new and existing channels.Manage 3rd party suppliers.

Telford

Responsible for setting the agenda and delivering digital solutions that drive an optimal customer experience.Responsible for the continued improvement online acquisition customer experience, and subsequent conversion rates.Development of testing strategies to support optimisation programmes.Responsible for the development of the tools and processes that will ensure a robust understanding of online conversion performance.Delivery will cover effective usage of Change Budget, so ability to prioritise, monitor and manage ROI of activity is key.Delivery of initiatives ranging from approval, solution development, technical implementation and testing of solution, working closely with key stakeholders throughout the business including IT, Legal and Compliance, Business TransformationProvide support for promotional and conversion activity (ranging from technical changes, wireframe construction, artwork development and acquisition planning).Ensure digital change projects are executed and delivered on time, within business expectation, ensuring there are no defects impacting the operational execution of what has been delivered.Support broader change initiatives, including new partner and product launches.Support the wider Commercial team on key initiatives with partners.Work with external partners and suppliers, with the potential management of those within scope.Provide input into ongoing operating model development to ensure the CoBrand business has the right delivery model to support growth ambitions.Represent the team at wider change forums across the business.

Work with stakeholders to design and deliver data solutions which provide them with the insight they need to make the right decisionshelp build and support our enterprise data warehouse.help support our Customer Data Platform, providing the right data to deliver timely communications across our marketing channelswork alongside a talented team of Data Engineers, Data Scientists and business stakeholdersover time, you will develop your business, data and technical skills to tackle wider architectural concernsDeveloping a deep understanding of our data pipeline, and its interaction with the business domaincollecting requirements, designing and delivering analytics solutions; building data pipelines and front-end frameworksintegrating data from internal and external systemschampioning data qualityproviding operational support for systems and processesdesigning reports and dashboards and supporting usersad hoc analysis; interpreting and communicating resultsWhat we are looking for:knowledge and aptitude working with databases and related systemsstrong SQL and data modelling skills, working knowledge of Kimball data modelling theoryexperience using reporting tools such as Looker, Tableau or Qlikviewa passion for data and how it can be used to improve business outcomesstrong focus on delivering business valueexperience collecting requirements and turning these into technical solutionsstrong analytical skills and an ability to connect the dotsan understanding of programming languages and development approaches (although programming experience not required)