I'm a passionate data & digital strategist and delivery & operations leader with a proven track record of success in the digital workplace. I leverage technology to drive transformation and deliver exceptional service for customers.My expertise lies in:- Building and leading high-performing, diverse teams of engineers and designers.- Implementing data, digital & infra governance policies that enhance data quality, security and efficiency.- Optimizing operations through automation, leading to significant cost reductions and increased productivity.- Leading end to end service rollouts and adoptions through effective change management. - Define & implement strategic plans and roadmaps for both Team and Services. - Overseeing successful cloud migrations and ensuring minimal platform downtime.- Manage service and team budgets, with future forecasts. Here are some quantifiable highlights of my achievements:- Increased operational efficiency by 40% through continuous improvement and automation initiatives.- Coached and delegated effectively which led promoting associates and defining succession plans. - Implemented data governance strategies that reduced stale data assets across M365 by 80%.- Led successful cloud adoptions, minimizing platform downtime to below 1%.- Reduced operational costs by 27% through automation and strategic negotiations.I thrive in collaborative environments, building trust with stakeholders & leaders at all levels and driving successful results. My ability to manage people, vendors, and partners effectively, ensures the smooth delivery and operations of services through highly motivated team.