Mukesh Rai Email & Phone Number

Delhi, Dl, In

Gurugram, Haryana, India

Gurgaon, India

Managing IT infrastructure of Origo including on-premise DC, Azure cloud infrastructure, and Datacenter on private cloud with NTT.Managing Centralized Active Directory installed onADC, DNS, DHCP, File server, Wsus server, Sequrite Antivirus server and Veeam backup server for local user and remote user.as well as dell storage server. Managing Network, LAN/ WAN topology, protocols, VLANs, TCP/IP, Switching and Firewall, SSL VPN, Site to site VPN, Application filtering and web filtering as per Defined company policy. Managing 25 azure cloud Vm’s and storage for Dynamics AX, NBFC web App, WMS web App, MIFIN Web App and SQL Backups on azure cloud storage.Implemented Ubuntu and centos Linux VM and windows 2012 R2 VM, MySQL and Sql Database, load balancer, H/W upgradation, RI implementations, Billing Management, VM recovery, Azure cost management, Cloud architecture (IaaS, PaaS, and SaaS), open-source implementation and Linux.Implemented Hybrid Datacenter for Centralized Controlled Network, ILL and Data traffic of Head office and Branch offices through Centralized Fortigate Firewall connected through MPLS in NTT Data center. Also Maintain and Tracking of NTT Datacenter billing. Manage the BCP and DR requirement as per company policies for on-Prem Infrastructure as well as Public/Private Cloud . Evaluate business risk and ensure suitable mitigation strategies in implementing disaster recovery for our Critical business application in the data center at 3-2-1 level backup strategy. Define IT infrastructure strategy, architecture, and processes, ensure that all processes, procedures, and policies of IT Operation are followed and reviewed from time to time, and keep up to date.Maintaining software license compliance, and procurement with all forms of IT licensing agreements.Managing IT infrastructure and technology purchases like Systems, Laptop, Servers, and other Hardware. Keep track of payment schedule and also Assess vendors and develop test strategies

New Delhi Area, India

Raas Intratech Pvt Ltd is working in the defense sector. The company also has two more verticals in hospitality in the name of CAARA India and travels in the name of the Travel Co.As the IT Manager, my responsibilities included maintaining the IT infrastructure and managing IT requirements for all locations in India. I was responsible for managing the servers, network, LAN, WAN, firewall, Active Directory, DNS DHCP, file server, MMS server, WSUS server, antivirus server, and backup. Additionally, I provided application support to our hospitality division in POS and MMS systems. I also provided remote support to our travel vertical for servers, travel applications, and tally.Managing the IT helpdesk with a ticketing system was also one of my responsibilities. I conducted monthly and weekly reviews of helpdesk tickets on uptime with top management. I also maintained software license procurement and entitlement details and ensured compliance with all forms of IT licensing agreements.Managing IT infrastructure and technology purchases like systems, laptops, servers, and other hardware was another important aspect of my job. I kept track of payment schedules and coordinated with technical/product and finance billing teams. I evaluated business risk status and ensured suitable mitigation strategies were in place and functional. This included disaster recovery and business continuity planning and implementation.Security of the entire IT system and the integrity of all company data was a top priority. I ensured that the IT system was secure and up-to-date with the latest trends and new technologies on both line of business and general IT requirements.During my tenure, I implemented several initiatives to improve the IT infrastructure and processes. I implemented centralized antivirus management, and firewalls, and ensured data backups were taken regularly.

New Delhi Area, India

Alchemist LTD (An ISO 9000, ISO 20000, ISO 27000 Certified Company) Alchemist Group is now a 10,000 Cr (100 Billion) group. Our Group currently comprises of 11 companies with over 9,800 employees across India. Our business interests fall under 6 main verticals: Food Processing, Hotels & Resorts, Restaurants, Road Technologies, and Healthcare.Deputy Manager, 22nd March 2010 to Feb 2017 Responsibilities:Managing a team of 5 members of Service desk/Server/Network/Desktop team and handling more than 400 nodes including 100 Laptops of Users of offsite and Corporate OfficeExperience in the administration of the servers of the company based on Win2008 Environment Active directory, DNS DHCP, File server, group policies deployment, Tally, HRIS, Marg ERPManaging LAN Switches Network security compliance with Checkpoint Firewall, Cyberoam Firewall (port Filtering, application filtering, VPN tunneling nating) Kaspersky Antivirus server for & Patch management with WSUS serverManaging IT helpdesk with an online ticketing system, Call escalation, incident management, RCA and reportsManaging Backup of all file servers. System state, Tally, ERP, SQL database, and critical data on NAS storage and carrying out periodic restoration drills for ensuring no loss of data.Maintaining ISO27000 and ISO 9000 Compliance And IT policiesResponsible for IT budgeting Annual and monthly, new procurement, AMC of IT assets, Billing.Managing Telecom Network of the corporate office with Siemens HI path 3800 Exchange and Matrix Epabx in other verticals.In summary, your role as a Deputy Manager at Alchemist LTD involves managing a team of 5 members, overseeing the administration of servers, managing network security compliance, IT helpdesk management, software license management, backup management, IT policy compliance, and IT budgeting. You are also responsible for managing the Telecom Network of the corporate office with Siemens HI path 3800 Exchange and Matrix Epabx in other verticals.

Gurugram, Haryana, India

From 2013 to 2016, I worked as a Server Administrator at a large BPO organization. My primary responsibility was to maintain 160 servers spread across two sites and ensure that all servers were up and running at all times.In this role, I administered various servers, including Domain controller, Active directory, DNS DHCP, ISA, File server, EPO server, Wsus server, Opmanager, and Helpdesk Server. I also installed, managed, hardened, and monitored servers such as HP ML 350 G4 / G5 and Dell power edge 2800.To ensure that the servers were running smoothly, I monitored all server health checks with OP manager monitoring Tool, which had standard monitoring parameters set at two locations. I also auto-reported to respective SMEs on a daily, weekly, and monthly basis.Another crucial aspect of my job was managing Microsoft patches across the sites and ensuring that they were deployed at the site above 100% with the testing environment. I also managed McAfee EPO (e-policy orchestrator) Server, testing new packages before deployment, checking for viruses and taking measures for the prevention of virus infections.I was responsible for day-to-day or monthly reporting of antivirus and patches, servers such as server inventory, logs review, DCL, etc. Additionally, I managed the server support team in a 24 X 7 environment, ensuring that all servers were secure, and the system security was maintained across the site.Taking and scheduling backups was another important part of my job, which I performed using LTO Ultrium 4 through NTBACKUP of System State, a full backup of the file server, and logs backup.To distribute the internet within the site with restrictions as per the information security policy, I implemented and managed the ISa server. I also managed the Datacentre with L1 server support for daily activities, reporting escalated calls from the service desk, and providing resolution within Tat.

New Delhi Area, India

Administration of windows 2003 Domain Active Directory ,DNS , users and computers, security policies , group policies ,Harding of server and desktopsmanaging mail server Mdaemon mail server(Id creation ,deletion, restriction, rights quota)managing internet with ISA server(making rules,restriction,vpn tunnels, providing Limited access to usersManaging security management with Wsus server Symantec Antivirus serverDesign & Implementing of Servers(Dell sc 440,Dell power Edge 3650 server, H/W Raid OS configuration Provide floor support with engineer and maintaining TAT Managing The shifts with 5 Engineer’s and monitoring service Tickets on daily basis and maintain Inventory in data centre and floor

Master Of Business Administration (Mba), Information System, B

B.A, Arts