Mukesh Kumar Email & Phone Number

Mumbai, Mh, In

Mumbai, Mh, In

Mumbai, Maharashtra, India

Key Accounts Management & Business Development

Mumbai, Maharashtra, India

To develop strong relationships within existing named accounts. Has extensive experience of identifying and influencing senior key decision makers.Instrumental in developing, implementing, and managing the commercial strategy.Ownership of large project pursuit, driving the sales cycle and aligning internal/external partners and key resources.Map key decision makers at customers or prescribersFollow Best In Sales Practice and be best in class for account profiling and record keeping in our CRM system.Become the opportunity leader for identified major projects, leading a virtual team and add value to ensure a successful outcome.Establishing effective relationship with clients and achieving customer delight for business enhancement; ensuring maximum customer satisfaction by providing prompt & superior customer support and building market credibilityInterfacing with clients for understanding their requirements, suggesting most viable solutions and cultivating relations with them for securing repeat businessConducting statistical analysis to determine potential growth; designing sales performance goals and monitoring performance on a regular basisLeading business planning and performance management of channel partners, including development and execution of joint sales plans, local area marketing, staff coaching and hosting constructive meetingsPlanning, formulating and implementing marketing strategies and promotions to increase market penetration and drive revenue and profitability by maximizing salesConceptualizing and executing innovative promotions to enhance brand visibility and a suitable media plan, in coordination with the Marketing Team and External Agencies

Mumbai Area, India

• Creating a Key Contact Map (key contacts and influencers inside the account)• Establishes productive, professional relationships with key personnel in assigned customer accounts.• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.• Act as the day to day manager and central point of contact for the assigned customers, ensuring the strategy is fully implemented and customers are well serviced.• Prepare presentations, proposals, plans, contract reports as necessary, ensuring all activity is recorded accurately on database.• Assesses, clarifies, and validates customer needs on an ongoing basis, coordinating with all internal stakeholders to ensure the issues are resolved/ dealt with promptly, courteously and in accordance with their urgency.• Achieves assigned targets in designated premium accounts. a. Meets assigned expectations for recovery of outstanding bill amount. b. Achieves strategic customer objectives defined by company management. c. Completes strategic customer account plans that meet company standards. d. Maintains high customer satisfaction ratings that meet company standards. e. Monitoring and record the Competitors Activity in the assigned area of operation.