Sachin Mukherjee Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru Area, India

Building Machine Learning & NLP Models • Played a key role in building NLP/NER models to recognize customer service request entities. • Provided support in Clustering analysis of service requests and other KPIS Development Operations & Stakeholder Management • Played a key role in gathering business requirement, analysis and developing user metrics and KPIs • Provided all database support to the team along with data flow management Team Building & Management • Directed the team while formulating Agile Scrum Development Process as Scrum Master • Deliberately hosted and participated all the Team Training, meeting and KT Processes KEY PROJECTS Project 1: Customer Experience Engineering in Powerflex Rnd | Oct ’19 – Current Tech Stack: Spacy, NLTK, Scikit-Learn, Python, SQL Server 2016, Alteryx Designer • Developed and Compiled NER Models for Customer Service Requests • Worked in K-means clustering for Customer Service Requests • Compiled models and reports for user metrics and revenue KPIs • Developed and Supported in Data Consumption and Management using Alteryx workflows

Bengaluru Area, India

Team Management & Leadership • Spearheaded a team of ~8 to conceptualize and effectively implement the Kanban Process of Software development • Coordinated KT Process on Python, AWS Technologies and Office 365 tools to enhance productivityClient Relationship Management • Deliberated as a primary resource to communicate with clients, gather business requirements and perform BA works.Key Achievements • Developed API scripts for multiple business partners which brought critical data to our data engineering application • Engineered parallel processing mechanism in Shell Scripting and Python which reduced ~80% data processing timeKEY PROJECTSProject 1: Global Sell Processing Unit in Sony Music | Jun ’16 – Oct’17 Tech Stack: Shell Scripting, Sybase ASE, Perl Scripting • Developed parallel processing SDK in Shell Scripting and Per scripting which reduced ~80% of processing time • Integrated sell’s application with our system from scratch Project 2: Sales and Consumer Usage and Behaviour Analysis in Sony Music | Oct’17 – Oct’19 Tech Stack: Python, AWS Redshift, Shell Scripting • Performed Churn analysis and Behavioural analysis using Ad Hoc queries and Python scripting to identify patterns • Developed parallel processing in Python which helped to collect huge volume of critical data • Received client’s admiration and performed as Lead Developer

Pg Diploma, Machine Learning & Artificial Intelligence

Bachelor Of Technology (Btech), Computer Science And Engineering, 7.34

Bachelor of Technology in Computer Science and Engineering