Mukhtar Ahmad Email and Phone Number

Technical Program Management• Drive new products and features through the development process.• Gather and create product requirements and specifications.• Make sure project meets deadlines and is completed within budget.• Review and test code to ensure it works properly.• Provide technical leadershipPresales Management• Participate in sales meetings with clients and prospects, presenting the technical aspects of how our products and/or services solve specific customer problems.• Use technical knowledge of product offerings to advise and support sales teams with effort and/or pricing estimates based on customer requirements.• Analyzing client s technical needs, recommend the best product and/or services, and work with the technical team to estimate scope, cost, and effort.• Review sales proposals for accuracy, completeness, and quality.• Maintain sales-support resources including scoping documents, proposal templates, sample deliverables, and FAQs

Business Analysis & Consulting• As Providing IT services to financial sector primarily ‘Leasing and Finance financial services, I am supposed to possess strong financial acumen. In depth business understanding of financial business processes involved in leasing and finance, for example automation of• Financial Products-Hire Purchase/Financial Leases/Operating Leases• Receipting & Mode of Payments-Direct Debit, Bill Payments, Post dated cheques• Disbursements, Direct Credits• Tax Invoices & Credit Notes• Contract MaturityLitigation/Legal• My core responsibility is to make sure smooth business operations of our customers using our product ‘NFS across Thailand, China, Japan and India. Currently Leading team of service operation engineers with prime focus on providing first hand support to business users. Manage my time at onsite customer locations to strategies the business operations and back office in Lahore for efficient service delivery. Business requirements Analysis and documentations after due diligence with Business users, Customer s IT consultants and technical support analysts.User Acceptance Test Supports & Consulting• Deputed onsite at customer’s locations for multiple projects and assignments for UAT support. While UAT Support, my responsibilities include but not limited to• Product Training and Workshops• Assist business users in testing the product according to GAP/FS documents• Analysis of faults reported• Analysis of Product Modifications/Change Requests• Analysis of Go Live critical issues• Coordination with back office delivery team for fault fixings and patch planning• Product baseline Analysis• Interacting with customers for requirements analysis• GAP/Functional specification documents Development• CMMI processes implementations

• Working with NodeJS/ExpressJS microservices to streamline business operations• Worked with MongoDB, Couchbase, MSSQL• Worked on Cloud Apps, DevOps, and Enterprise Applications• Worked with service health and quality monitoring tools i.e Splunk , Dynatrace , Hygieia , SonarCurbe• Working with design patterns , OO methodologies• Agile Development using Scrum• Ecommerce Development• Bespoke software Development• Excellent skills in writing unit test cases using the Mocha framework (NodeJS) and Jest Enzyme (React)• Worked on integration tests as well using cucumber and java• Extensive experience in developing RESTful APIs• Experience in designing/developing react functional components• Hands on Experience with react hooks and redux

• Worked on many projects as a development lead and provided solutions to clients to streamline their sales flow• Worked on Salesforce integrations such as AdobeSign, Quickbooks, Hubspot, Twilio• Designed and developed survey platform for ad-hoc surveys• Developed SSIS packages to aggregate and migrate data• Create generic components for project which are required for different feature in project as well as to make Android and IOS for riders and suppliers to process orders. Worked beyond generic components. E.g. Profiling, Chat System, Orders, Invoices, Contracts and Rider Tracking system.• Created Android and IOS app for the required functionality using Quasar and Cordova

• Worked on many projects as a development lead and provided solutions to clients to streamline their sales flow• Worked on Salesforce integrations such as AdobeSign, Quickbooks, Hubspot, Twilio• Designed and developed survey platform for ad-hoc surveys• Developed SSIS packages to aggregate and migrate data• Create generic components for project which are required for different feature in project as well as to make Android and IOS for riders and suppliers to process orders. Worked beyond generic components. E.g. Profiling, Chat System, Orders, Invoices, Contracts and Rider Tracking system.• Created Android and IOS app for the required functionality using Quasar and Cordova