Muks Mukala Email and Phone Number

Oversee all client projects. Manage a team of Project leaders, who directly administer projects on a daily basis. Monitoring deadlines and progress of all projects to meet client expectations.

* Lead all Research and Content Management projects to support the company’s high growth prospects. * Oversee team of around 10 employees and provide training to enhance efficiency* Evaluate and integrate new projects and oversee quality of all ongoing projectsKey Accomplishments:* Managed over 25 client projects, totaling over 4,000 hours of collective research work* Helped formulate a new pay structure to incentivize employees while balancing value of projects, company’s profit margins and employee satisfaction* Implemented new IT systems to better manage the numerous projects under the Research capacities* Expanded on the company’s social impact programs by helping start a weekly mentorship workshop for employees, looking at such topics as Leadership, ICT, and Problem Solving

*Handle company’s website design and development projectsKey Accomplishments:*Implemented new technologies to improve website design and functionality*Pitched and won contracts with enterprises in and around Lusaka*Learned new technologies such as Bootstrap and Wordpress which were essential to successfully completing projects

*Helped automate company operations*Installed and managed company’s Information Technology infrastructure *Built a database system for information management