- Monitor and maintain manufacturing systems, ensuring quality assurance, problem-solving, researching user issues, performing upgrades and maintenance, and implementing system modifications. - Provide technical end-user support, answering technical questions, and assisting with application revisions. - Develop and maintain records and documentation for User acceptance testing (UAT), monitor and maintain systems to ensure system integrity and security, including managing user accounts and authorizations. - Involved in the full life cycle of the Agile Scrum project, attended daily Scrums, Sprint Planning, and Sprint Review Meetings, and updated test data as per frequently changing requirements.- Analyze System Design Documents and be involved in the review discussions of Business Requirements.- Participate in developing Test Plan and Test Approach artifact with resource requirements and time estimates.- Estimate, prioritize, plan, and coordinate testing activities. - Collaborate with business partners and other areas of IT to scope the testing of new and existing product features. - Represent the IT team in project meetings and share ideas to help deliver projects. - Perform manual, exploratory, and automation testing, leveraging an end-to-end system testing methodology.- Create end-to-end system validation processes and test cases for both on-premise and cloud-based systems.- Design and develop Test Scenarios, Test Cases, and steps for various Business Processes covering both positive and negative testing requirements.- Perform Manual Testing of web-based applications and use ALM for Project and Test management purposes. - Use ALM for creating and documenting Test Plans and Test Cases and registering the expected results.- Track defects and select Test cases for re-testing and regression Testing.- Utilized ALM to track, report, and manage defects throughout the test cycle and attended Defect Status Meetings on a daily basis during the testing cycle.

• Monitored and maintained Cerner Millennium System, ensuring quality assurance, problem-solving, and researching user issues.• Provided technical end-user support, answering technical questions, and assisting with application revisions. • Developed and maintained records and documentation for any customer issue/query, monitored and maintained systems to ensure system integrity and security, including managing user accounts and authorizations.• In-depth knowledge of healthcare applications, operation functions, systems, policies, and procedure.• Analyzed business requirements, functional specifications, and the required documents for testing.• Performed functional, Negative, Smoke, System, Integration, Regression, UAT and Performance Testing.• Analyzed Test Results and provided reports to the management.• Conducted Defect Reporting and Tracking using any Defect Management Tool.• Involved in daily defect meetings during the testing phase and extensively worked throughout the defect life cycle from opening to closure using JIRA.• Documented Test Results and presented the daily and weekly reports to the QA Manager.