In my role as a Senior Engineering Manager at Expedia Group in Gurugram, India, I spearheaded the development of a cutting-edge Conversational Platform using Contextual Intelligence and NLU. This platform revolutionized the travel industry by supporting multi-channel conversations in multiple languages, leading to increased efficiency and user engagement.

• Developed a complex scalable message delivery system using Kafka and Spring boot services for Expedia Group in Gurgaon, Haryana.• Designed fault tolerance and resiliency in microservices architecture to ensure production-ready applications with adequate monitoring and alerting.• Utilized Redis cache to optimize external API calls, enhancing performance in Kafka streaming applications.

• Architected the PayU Biz access control system for VISA, MasterCard, and RuPay card authentication, passing VISA 3-D Secure product test in just 3 days, well ahead of the 30-day deadline.• Orchestrated the design of PayUMoney wallet that handles 500 TPS from initial high-value clients like Flipkart, Nykaa, Myntra etc incorporating a configurable rules engine to execute 1,000+ business conditions.• Synthesized an efficient data bucketing workflow, improving session data management and enhancing data processing capabilities by 25% across the PayU ecosystem.

Led the development of Kindle previewer and Cyborg Editor at Amazon.com, resulting in enhanced author workflows and system performance. • Reduced preview generation time by 27%.• Simplified editing operations for 2M authors worldwide.• Improved system performance by 18% with a JNI adaptor for the Java client.

• Spearheaded the development and delivery of key Bluetooth features like PBAP, MAP, and HF at Samsung Electronics, enhancing in-car connectivity for 1M users.• Collaborated with cross-functional teams to ensure seamless integration and user-friendly experience.• Achieved a 12.7% increase in adoption rates, showcasing the impact of the innovations on user engagement and satisfaction.