Mukta Jain Email and Phone Number

As a Key Account Manager, I specialize in collaborating with stakeholders to understand their needs and tailor solutions that enhance their business success. My commitment to delivering excellence in client service and my ability to identify opportunities for expansion play a central role in strengthening Coats' market presence. With a career focused on fostering enduring client relationships and driving strategic account growth, my approach is rooted in a deep understanding of clients' industries and a dedication to achieving mutual success.

As the Category and Business Development Head at Bratmacrafts, I spearheaded the strategic establishment and growth of the business, overseeing all aspects from inception to expansion. With a hands-on approach, I have successfully built the brand from scratch, managing diverse revenue streams including bulk export orders, retail outlets, exhibitions, and online sales through our website and various E-commerce platforms. My role encompassed competition benchmarking, category management across Men, Women, Kids, and Personal/Corporate Gifting items, and managing the entire sales lifecycle from sourcing to customer service. I specialized in setting up distribution channels and forging partnerships with retail outlets in Tier 1 & 2 cities.

As a Category Head, I excelled in driving category growth across diverse channels including social media platforms, E-commerce portals, exports, domestic markets, and exhibitions. With a keen focus on brand promotion, fashion forecasting, and market feedback, I facilitated effective communication both externally and internally. My role encompassed complete P&L responsibility and end-to-end business management, including hiring, sourcing, costing, production, delivery, vendor relationship management, shipping, and legal formalities.

As a Category Head I specialized in project development, range planning, sales, sourcing, hiring, vendor relationship management, marketing activities, P&L responsibility, and commercial documentation. With hands-on experience in managing various E-commerce portals, including Rishteykart.com and brands under Kariwala Industries such as Yolo Bags, Rishtey Bags, and Atlanta, I am adept at navigating technical aspects and driving business growth through online platforms.

Experienced Senior Category Manager with a proven track record of success in managing diverse ethnic categories for Utsav Fashion Pvt. Ltd. Skilled in site design, navigation, and innovations, I excel in liaising with cross-functional teams to drive business growth. With expertise in handling 11 out of 14 ethnic categories, I have contributed significantly to sales turnover and managed a team of direct reports. As a Senior Category Manager, I served as the primary point of contact for escalations and spearheaded various pilot projects, including the introduction of new categories like Islamic Fashion.

As a Merchandiser/Production Coordinator at Logotech Clothing Pvt. Ltd I managed both export and domestic aspects of the business. In the export department, I dealt with buyers from Florida, the U.K., and Italy, overseeing the sampling process for Organic cotton, Knits, and Digital printing. This role required regular interaction and coordination with clients and suppliers, as well as managing garment pricing and production costs. On the domestic front, I spearheaded the sales and marketing efforts for the in-house brand "CHANGE! – A renovation in Digital Printing". This involved production planning and vendor management for retail sales across India, ensuring brand visibility and market penetration.

As a Merchandiser I was responsible for overseeing the entire order process from reception to delivery. Additionally, I led the Design team, ensuring the smooth functioning of the designing department.