Mukti Sonar Email & Phone Number

Chicago, Il, Us

Skokie, Illinois, United States

● Collaborated with cross-functional teams to perform detailed requirements analysis, document processes, and craft user stories, ensuring alignment with Agile scrum methodologies.● Facilitated meetings with Technology and Business Partners to capture needs and requirements, leading to the development of effective solutions and plans.● Triaged issues and conducted data analysis to identify problems and implement solutions, contributing to the success of moderate to sophisticated projects.● Communicated effectively with stakeholders at all levels, demonstrating the ability to explain complex concepts to technical and non-technical users.● Engage with stakeholders from various departments to gather, analyze, and document business requirements for the Meridian product.● Collaborate with cross-functional teams, including product management, development, and quality assurance, to design, develop, and enhance features and functionalities of the Meridian product.● Participate in Agile ceremonies such as sprint planning, backlog grooming, and sprint reviews to prioritize and refine product backlog items.● Conduct regular status meetings and product demonstrations to keep clients informed of project progress and solicit feedback for continuous improvement.● Develop training materials, user guides, and documentation to support end-users in understanding and utilizing new features and functionalities.● Identify opportunities for process improvements and innovation within the Meridian product and related business processes, driving efficiency, scalability, and customer satisfaction.

- Working closely with Project Managers and Team leaders to understand project vision, challenges and the emerging project requirements from these.- Analyzed and evaluated existing business processes to identify opportunities for improvement and increased efficiency.- Collaborated with stakeholders to gather and document business objectives, specifications, and requirements for small and medium-sized projects.- Developed and executed unit/system test cases, scripts, and plans, ensuring accurate functionality of systems.- Successfully led and executed projects using the Waterfall methodology to ensure clear project scope definition, meticulous planning, and sequential project phases.- Acted as the primary liaison between IT developers and business users, facilitating effective communication and understanding.- Provided end-user support for applications within the organization, ensuring smooth operations and user satisfaction.- Identified, analyzed, and proposed solutions for problems and issues that could impact projects, demonstrating strong problem-solving skills.- Maintained compliance with SDLC, quality validation processes, and application procedures, contributing to high-quality deliverables.- Effectively communicated project status, solutions, and concerns within the team and across functions, promoting transparency and collaboration.- Developed and maintained positive relationships with stakeholders and cross-functional teams, enhancing project success and alignment.- Carry out fit and gap analysis of requirements vs. products to understand if standard products meet user needs or identify key opportunities through areas of product improvement. - Create clearly defined requirements through rigorous examination, analysis and review in order to define and clearly document business and user requirements.- Helping the release of project features, working closely with the development teams to ensure timely release to high levels of quality.

• Gathered business requirements using Skype/Zoom/Google meetings, interviews, and document analysis, which were then converted into technical requirements for the technical team's convenience.• Used Waterfall/Agile Project Management technique to monitor and deliver projects by involving myself in all stages of the project development life cycle.• Collaborated closely with the Project Manager to schedule the project and manage change requests and issue reports.• Strong sense of urgency with exceptional follow-up skills, ensuring timely completion of tasks and projects.• Detail-oriented professional with the ability to maintain accuracy in documentation and analysis.• Proficient in using technical tools such as queries and process maps for effective problem resolution.• Solid knowledge of the application development process, enabling efficient collaboration with development teams.• Active listener with strong communication skills, facilitating effective communication between stakeholders and teams.