Mukti Julianto Leondy Email & Phone Number

Jakarta, Indonesia

-Lead the problem-solving effort and service restoration, minimizing downtime and outages-Maintain and monitor office network infrastructure-Liase with ISP, Laptop or Hardware vendor to provide required services and infrastructure -Managing operational services and preparing reports, to ensure operational efficiency.-Developing, maintain and update all.

Contribute to create and update new feature into website using PHP with laravel frameworkRepair programs from errors and bugs if found.

• In charge of the IT Helpdesk department that work in DANA Office and Branches
• Handling complaints regarding IT operational problems with ticketing system Manage Engine Service Desk+
• Setting up accounts like MS Office 365, email, ding talk, slack etc. for new joiners and revoke if people resign, using JIRA (onboarding/offboarding routines)
• Setting up Laptop with MAC/Windows OS for new joiners and withdrawal of IT assets for resigned employees. (onboarding/offboarding preparations routines)
• Facilitate and prepare IT equipment in every company event.
• Responsible for fulfilling client requests and make sure a good relations between Client

Jakarta, Sudirman

• Helping every department in dealing with computer problems.
• Monitoring daily operations (IT device, POS (RENE, accurate))
• Website updates regularly regarding content and errors bugs. Myminiapolis.com andgiggle.id
• Maintenance of IT equipment at the head office and branches
• Planning to develop new IT System and infrastructure for each new branch and Implementand report to Chief Executive.
• Responsible for ensuring the performance of the network, application systems and supporttools like CCTV, Phone, tools and etc that are used in central and branch offices properly.

Jakarta, Tebet

• PT Data Investa Marta
• Contribute to creating desktop application programs using ASP.NET and Oracle database.
• Debug programs from errors and bugs.