Mukul Chandra Email and Phone Number

Global Product manager for Subscription and Customer engagement platform (SCEP) for offering commercial offers for connected services in the area of software defined vehicles (SDV).2 years experience of North America market as part of Software Product management (SWXP) with FCA US LLC

Product Manager - Omnichannel & Subscription Management portfolio at Business & Product Management for India Asia Pacific (BMAP), Software Experience Division (SWX)✤ Responsible for customer channels and experience across Mobile App, Website & Voice (Alexa), Commercial platform & on board notifications for software defined vehicle (SDV) ✤ Product ownership for Subscription Management for connectivity vehicle services, Global Mobile App (GMA), Global Web portal (GWP) for FCA brands Jeep, Fiat, Fiat Pro, Alfa Romeo, Maserati

Worked at Connected Car section (CCS) for Hyundai & KIA Motor India (HKMI) for connectivity, IOT, Telematics ✤ Launched connectivity on Bluelink Connected car platform for Hyundai models - Venue, All new i20, Creta, Alcazar ✤ Launched connectivity on UVO / KIA connect platform for KIA across 4 vehicle models - Seltos, Sonet, Carnival, Carens and EV6Achievement-Best performer employee Awarded by MD in 2021 for connected cars section-Featured as employee of the month in MD newsletter for Jan 2020 for contribution to CX & UVO connectivity

Worked at Central Goods & Service Tax (GST), Central Board of Indirect Taxes & Customs (CBIC), Department of Revenue, Ministry of Finance drove major initiatives such as :- ✤Project management for the Launch and IT Implementation of Goods & Service Tax (GST) Project, implementing Digital Transformation & IT initiatives ✤Project Management tasks included migration of Taxpayer data, PMO coordination, Beta testing phases, launch of GST at field level, Requirement Gathering, Vendor On-boarding✤Field roll out and working experience of IT systems such as GST Portal, e-way Bill System, Directorate of Data management (DDM), GSTN system and consulting firms ✤Customer Relationship Management - Recovery of arrears of Revenue, augmentation and widening of Tax base, Public Relations and Grievance Redressal ✤Data Analytics & Auditing of Companies, Financial Modelling, Implemented Data Analytics for Business, MIS Report Generations etc. ✤ Worked on improving Ease of Doing Business (EBD) on sub-Indexes such as Starting Business, Paying Taxes, Trading across borders

Joined as Junior Manager Program (JMP) - Fast track Management Development Program(MDP) of Bosch ✤ Sales and Business Development activities for Connected vehicles, Telematics and Mobility Products of Bosch ✤ Conducted Market Research and Presales activities, Responded to RFPs & RFIs, Negotiated and handled Customer Acquisition from Original Equipment Manufacturers (OEMs) and Non-OE Global Customers ✤ Designed and implemented Marketing promotion plans for the launch of the products at Auto Expo from Print to Social Media✤ Product Management for Internet of Things (IOT) based Telematics Product intelligent transport management systems ( iTraMS )- defined product feature, solution strategy road maps, Product analysis and Competitor Benchmarking ✤18k+ views for the Marketing campaign of Product iTraMS on social media platform ✤Represented Bosch in Industry events such as Make in India leading to Lead Generations

✤ Delivered quality management solution and deployment of high speed internet and triple play services by developing Network Analyzer Software solution of Alcatel Lucent with experience of working on Java, SQL, C programming ✤ Designed, deployed and integrated Telecom software solution and equipment for Telecom service providers in India and abroad