I had a great opportunity to lead data engineering, financial integration, identity and access management, and design system teams, and to build some high impact products that fuel rapid growth of the company. The examples of such products are: - Data product: Built an in-platform reporting and analytics solution aimed at monetization and top-line growth.- Financial system integration: Successfully delivered a mission-critical financial system integration.- Email verification: Developed and shipped an email verification system, resulting in reduced spam and improved security.

Performed market and competitive analysis, and evaluated business opportunities for entry into digital twins space.

Led Agile product development by collaborating with developers, QA, marketing, and sales along with actively engaging with customers. Managed a cross-functional team of 5 and reported directly to the CEO.- Increased retention by 13% as the product owner by introducing new features- Virtual Operations Center, and reporting module after incorporating insights from customer interviews and user research.- Improved customer satisfaction by 16% by migrating client support inquiries to self-serve portal by leveraging Salesforce Service Cloud - integrated bug fix, feature release communication & streamlined inquiry escalation process.- Designed & prioritized product roadmap of uClient on Android devices by client feedback analysis, market research & competitor analysis – designed surveys, focus groups, A/B testing, client journey mapping.- Developed product strategy, managed product planning, and set product goals and OKRs.- Managed scrum teams and owned product backlog and prioritization based on business priorities and strategy. - Prepared PRD and developed user stories, use cases, and test plans for development and User Acceptance Testing.- Created wireframes & validated UX design for new product release. Served as a single point of contact for DevSecOps - product, compliance, legal and support in agile methodologies. - Trained sales and support team by investigating, analyzing and responding to incidents & created sales playbook as well as sales & support, technical and end-user documentation. - Negotiated vendor contracts for securing hardware at 15% less than quoted.

Researched and prepared a report on economic and environmental impacts of new technologies in the Canadian energy industry – for use by provincial government in policymaking, and businesses in market analysis studies.- Interviewed and surveyed users for primary research and gathered requirements for their needs from the study.

Responsible for P&L of a financial product offering investment opportunities in real estate to retail investors, a part of $150M new fund.- Managed end-to-end product strategy and solutions, go-to-market launch and supported development.- Led feature discovery and developed business cases by analyzing regulatory, economic environment and performing market research, financial analysis to determine risks and evaluate exit opportunities. - Gathered customer requirements, translated business needs to user stories, and resolved support incidents. - Mentored product specialists on product backlog, user acceptance testing, and backlog refinement. - Setup Kanban board to drive operational improvement and project visibility.- Led impact analysis for designing product features, by defining expected impact of changes, establishing goals for changes, measuring impact, building and adjusting forecasts and evaluating the roadmap.- Shortened feedback cycle by redesigning the product interface in collaboration with UX & operations.- Served as a single point of contact for customers, testing, sales, marketing, and support teams.- Provided release templates, training, market messaging material on product versions for customers.- Evaluated five investment opportunities for product fit, market fit and strategic fit for acquisition.

Led strategic planning, business development activities, and execution of growth plan, serving 1,500 people.- Launched an affordable solution by redesigning industrial water filtration unit to solve customers’ pain points.- Conducted customer interviews, collected their requirements, developed a solution and architected the product.- Raised institutional and government funds by preparing and presenting business case and proposal - market research, budgets and forecasts preparation.- Setup pilot facility in Muramba, India by go-to-market planning, positioning and preparing marketing material. - Strategically managed customer’s incidents, resolutions and feedback resulting in a 15 % increase in ROI.

- Negotiated service agreement worth $17M by proposing changes in customer services to improve client experience, taking an initiative to analyze data and identify root cause in consideration of customer’s true needs by incorporating cloud computing and predictive analysis of services.- Increased revenue by $2M in highly ambiguous environment as team lead on client’s most remote oilfields and optimized efficiency by analyzing historical data and performing predictive maintenance.- Mentored team of five trainees, setting and tracking development goals; enabled them to secure promotions.

- Managed global procurement lifecycle and delivery of niche oilfield hardware assets worth $97M by monitoring KPIs and tracking supply chain in real-time; adopted agile methodology by making continuous improvement by regular feedbacks and effective communication & coordination among multiple stakeholders.- Saved $45K annually by eliminating unused inventory and increasing profit margin after analyzing consumption data and ordering process for Reservoir Characterization Instrument (RCI) tools. - Optimized return on assets worth $12M by collaborating with customers and strategically moving assets for ONGC (India’s largest oil and gas company) and Reliance Industries Ltd. by incorporating tracking device on assets and preparing cloud-based dashboard to monitor them in real-time.- Managed complex and high-risk jobs such as Pipe Conveyed Logging, fishing (1% of all operations), and successfully delivered without any injury or lost time.

- Standardized new benchmarks with 98% operational efficiency, increasing return on asset to 5.17%.- Analyzed consumption data and ordering process; designed quick reference guide for consumables required for maintenance of Reservoir Characterization Instrument (RCI) tools, saving $45K annually by eliminating unused inventory and increasing profit margin.- Reduced operation time by 3.4%, implementing process improvements in planning and operations manual.- Awarded ‘President’s HS&E Award’, given to top 1% for attainment of highest safety performance.

- Simplified complex logging data to support customers’ decision making process regarding production viability. - Received exceptional leadership in operations award: ‘Core Value Award’, selected from 150 contenders. - Topped the class in specialized service – RCI training school, a month-long tailored training program for Field Engineers at Baker Hughes Training Center.

- Worked as an Intern at Assembly line helped improve productivity and turn around time for Axle mounting. - Designed a hydraulic press to punch 4 bolts at one go which not only increased the productivity but also reduced the effort required. - Thereof worked with the Engineering Dept. for complete automation of Loader backhoe with operation learning capabilities. Completed conceptual designing and initial testing phases.