- Orchestrated deployment automation processes for new patches and application builds, resulting in efficient and error-free deployments.- Created and managed CI/CD pipelines using Jenkins, enabling seamless application deployment on server and Kubernetes environments.- Developed and modified Docker images to meet project requirements, enhancing performance and scalability.- Maintained and updated Helm Charts for micro-services, ensuring smooth deployment and management.- Deployed and managed applications on Kubernetes clusters, monitoring performance and ensuring high availability.- Implemented Grafana and Prometheus for data visualization and monitoring, providing actionable insights for performance optimization.- Managed log management using the Loki stack, centralizing and analyzing logs for troubleshooting and performance enhancement.- Provisioned servers and Kubernetes clusters across public, private cloud, and in-house data centers, ensuring scalability and security.- Ensured effective code management and collaboration by utilizing Bitbucket for version control and team coordination.- Facilitated knowledge transfer and provided training to new team members, ensuring a smooth onboarding process and fostering continuous learning.- Maintained and managed IPA/LDAP/AD systems, ensuring user access management and security compliance.- Automated tasks using Rundeck and Shell scripts, improving operational efficiency and reducing manual efforts.In this role, I demonstrated expertise in deployment automation, CI/CD pipeline creation, Docker image management, Helm Chart maintenance, Kubernetes application deployment, monitoring using Grafana and Prometheus, log management with Loki, server provisioning, code management with Bitbucket, knowledge transfer, and task automation with Rundeck and Shell scripting.

- Designed and implemented infrastructure for applications and databases across more than 15 environments, ensuring scalability and high availability.- Successfully migrated infrastructure from private clouds to Microsoft Azure, achieving 99.99% uptime during the transition.- Created and managed infrastructure for both production and development/testing environments, utilizing components/services such as Application Gateways, Resource Groups, Virtual Machines, Snapshots, and more.- Improved post-deployment issue rate by approximately 20% by re-implementing ITIL methodologies and streamlining processes.- Managed user access using LDAP and FreeIPA, ensuring secure and controlled access to systems and resources.- Boosted overall productivity by creating Rundeck jobs for Development and Performance teams, empowering them to manage their own servers efficiently.- Utilized Cfengine for configuration backups, ensuring consistent and reliable infrastructure configurations.- Developed a new application package for Oracle Enterprise Linux 8 and maintained existing Application Packages for Centos 6 and Centos 7 using Shell Scripts and cfEngine.- Implemented file system management using LVM, optimizing storage utilization and enabling efficient data management.- Configured load balancing solutions using Haproxy, ensuring optimal distribution of traffic and enhanced application performance.- Implemented GeoIP and Bad Bot Detection on the web server (nginx), significantly reducing fraud probabilities and enhancing security.In this role, I successfully designed and implemented infrastructure, managed cloud migrations, created and managed various infrastructure components, improved ITIL methodologies, ensured secure user access management, implemented automation solutions, maintained configuration backups, managed application packages, optimized file system management, configured load balancing, and enhanced web server security.

- Analysis and troubleshooting of web and application-based issues, ensuring timely resolution and optimal system performance.- Coordinated closely with development and QA teams to understand and address new client requirements, facilitating seamless implementation and customer satisfaction.- Resolved issues reported by the monitoring team at both the application and operating system levels, identifying root causes and implementing effective solutions.- Led the handling of new deployments, ensuring smooth and successful rollouts while minimizing downtime and disruptions.- Managed configurations using cf-engine, maintaining consistency and stability across the infrastructure.- Conducted through troubleshooting of reported issues, meticulously testing application flows and investigating bugs to provide accurate resolutions.- Managed healthcare IT products like Mirth and DCM4chee, addressing any issues that arose and ensuring smooth operation of critical systems.- Successfully handled customer escalations, effectively addressing concerns and providing prompt resolutions to maintain customer satisfaction.- Proficiently performed TCP dumps and utilized Wireshark for root cause analysis, diagnosing network issues and identifying solutions.- Corrected HL7 messages in cases of corruption, ensuring accurate and reliable data exchange within healthcare systems.- Managed Nginx load balancers, optimizing traffic distribution and enhancing system performance.- Developed shell scripts for automated client updates, streamlining update processes and minimizing manual efforts.- Created JavaScript scripts to extract complex data from MongoDB, facilitating efficient data retrieval and analysis.- Proactively initiated and executed necessary changes for network maintenance, ensuring network stability and security.- Managed tasks and ticketing using Jira, and implemented change controls using Bugzilla, ensuring effective task management and change tracking.

- Proactively analyse live transactions in the Airtel Money wallet, analyzing trends and patterns to detect suspicious or fraudulent activity, safeguarding financial integrity and mitigating risks.- Developed and optimized SQL scripts to meet data requirements, accelerating script execution and improving efficiency in revenue assurance tasks.- Automated various Revenue Assurance tasks using batch files, streamlining processes and increasing productivity.- Conducted thorough data analysis and reconciliation to ensure the accuracy and completeness of revenue streams.- Collaborated closely with cross-functional teams, including finance and operations, to investigate and resolve revenue discrepancies and anomalies.- Implemented robust controls and procedures to mitigate revenue leakages and strengthen revenue assurance processes.- Prepared detailed reports and presentations on revenue trends, anomalies, and actionable recommendations for improvement.- Leveraged IT expertise to enhance data quality, data integration, and system functionalities, driving continuous improvement in revenue assurance practices.- Assisted in revenue forecasting and budgeting activities, providing valuable insights and recommendations based on data analysis.- Stayed abreast of industry best practices and emerging technologies related to revenue assurance and fraud detection, applying relevant knowledge to enhance fraud prevention strategies.In this role as a Revenue Assurance and Fraud Analyst, I successfully monitored transactions, developed SQL scripts, automated tasks, conducted data analysis and reconciliation, collaborated with cross-functional teams, implemented controls, prepared reports, leveraged IT capabilities, contributed to forecasting, and stayed updated with industry practices.