It Service Desk Team Lead
Current
Jul 2023 - Present
AeroLeads people directory · profile
Mulham Darwish Email & Phone Number
IT Service Delivery Manager | IT Support Services Manager | IT Service Desk Team Lead | MBA
at
Federal Tax Authority
1 work email found
@injazat.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Service Delivery Manager | IT Support Services Manager | IT Service Desk Team Lead | MBA
Location
Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
Company size
Who is Mulham Darwish? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Mulham Darwish is listed as IT Service Delivery Manager | IT Support Services Manager | IT Service Desk Team Lead | MBA at Federal Tax Authority, a company with 242 employees, based in Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates. AeroLeads shows a work email signal at injazat.com and a matched LinkedIn profile for Mulham Darwish.
Mulham Darwish previously worked as IT Service Desk Team Lead at Federal Tax Authority and IT Service Delivery Manager at Virtual Petals. Mulham Darwish holds Master Of Business Administration - Mba, Business Administration And Management, General from Sbs Swiss Business School.
Company email context
Email format at Federal Tax Authority
This section adds company-level context without repeating Mulham Darwish's masked contact details.
{first}.{last}@injazat.com
86% confidence
AeroLeads found 1 current-domain work email signal for Mulham Darwish. Compare company email patterns before reaching out.
Profile bio
About Mulham Darwish
A dedicated IT leader, and one of the most self motivated to learn more about a new technology. My technical and management abilities to adapt and communicate in several languages have helped to make a substantial contribution to all the businesses I've participated in.IT is changing at rapid speed and the way forward is to be able to accept changes. Therefore, my objective is to continue to broaden my expertise in many IT and management areas so that I can offer my teams and clients the most effective assistance.
Listed skills include Cisco Technologies, Vmware, Windows Server, Active Directory, and 3 others.
Current workplace
Mulham Darwish's current company
Company context helps verify the profile and gives searchers a useful next step.
Federal Tax Authority
6 roles
Mulham Darwish work experience
A career timeline built from the work history available for this profile.
Aug 2022 - Nov 2022
It Technical Lead - Service Delivery
- Innovated “IT Service Requests Tool” for IT Support Service Desk department to enhance the "IT Services" withing the "IT Department" and all "ADPorts Employees".- Knowledge share for any unplanned "Incidents and Problems" resolutions with the team members.- Providing 1 st and 2 nd level technical support via Phone and E mail.- Logging all "Service Desk".
Feb 2020 - Jan 2022
It System Administrator - Acting As It Service Delivery Assistance
- Ensure enhanced service excellence.- Constantly assess customer feedback and make necessary improvements.- Managing EMC Networker and Veeam Backup solutions.- Maintaining Backup schedule and ensuring Backup Systems with optimal operations.- Performing the monitoring, analysis, and Systems capacity planning monthly.- Managing Physical and Virtual Tape.
Aug 2016 - Aug 2019
It Support Team Lead
- Worked with “Service Delivery Managers” team on the reported incidents to fix them on time successfully.- Managing a team of 15 Engineers in the “Service Desk” department.- Lead and manage day to day onsite customer operations including onsite the client team management performance reporting.- Managed leadership and management for the Onsite Support.
Aug 2012 - Jul 2016
It Support Specialist
- Administrate and troubleshooting "Windows XP, Windows 7, Windows 8 successfully.- Handle users' tickets for 1st and 2nd level with a accurate troubleshooting analyses to avoid any potential impact in the future.- Managing and resolving all users' technical issues within the SLA.- Oversee on training the "Universities' Students" for more than 25 Students.
Aug 2007 - Jul 2012
Team & coworkers
Colleagues at Federal Tax Authority
Other employees you can reach at tax.gov.ae. View company contacts for 242 employees →
NE
Nouran Elmallah
Colleague at Federal Tax AuthorityDubai, United Arab Emirates, United Arab Emirates
View →
SA
Shaikha Alshehhi
Colleague at Federal Tax AuthorityDubai, United Arab Emirates, United Arab Emirates
View →
MF
Mehdi Fattahi
Colleague at Federal Tax AuthorityAsaluyeh County, Bushehr Province, Iran, Iran, Islamic Republic Of
View →
RA
Reem Alobaidli
Colleague at Federal Tax AuthorityUnited Arab Emirates, United Arab Emirates
View →
RM
Rittik Mallick
Colleague at Federal Tax AuthorityDubai, United Arab Emirates, United Arab Emirates
View →
AS
Anod Saeed
Colleague at Federal Tax AuthorityUnited Arab Emirates, United Arab Emirates
View →
SM
Sowmya Mirudoddi
Colleague at Federal Tax AuthorityDubai, Dubai, United Arab Emirates, United Arab Emirates
View →
IA
Ismaeel Alhosani
Colleague at Federal Tax AuthorityAbu Dhabi Emirate, United Arab Emirates, United Arab Emirates
View →
SA
Samar Alsayegh
Colleague at Federal Tax AuthorityDubai, United Arab Emirates, United Arab Emirates
View →
HA
Hamad Aljasmi
Colleague at Federal Tax AuthorityDubai, United Arab Emirates, United Arab Emirates
View →
Nouran Elmallah
Colleague at Federal Tax AuthorityDubai, United Arab Emirates, United Arab Emirates
View →
SA
Shaikha Alshehhi
Colleague at Federal Tax AuthorityDubai, United Arab Emirates, United Arab Emirates
View →
MF
Mehdi Fattahi
Colleague at Federal Tax AuthorityAsaluyeh County, Bushehr Province, Iran, Iran, Islamic Republic Of
View →
RA
Reem Alobaidli
Colleague at Federal Tax AuthorityUnited Arab Emirates, United Arab Emirates
View →
RM
Rittik Mallick
Colleague at Federal Tax AuthorityDubai, United Arab Emirates, United Arab Emirates
View →
AS
Anod Saeed
Colleague at Federal Tax AuthorityUnited Arab Emirates, United Arab Emirates
View →
SM
Sowmya Mirudoddi
Colleague at Federal Tax AuthorityDubai, Dubai, United Arab Emirates, United Arab Emirates
View →
IA
Ismaeel Alhosani
Colleague at Federal Tax AuthorityAbu Dhabi Emirate, United Arab Emirates, United Arab Emirates
View →
SA
Samar Alsayegh
Colleague at Federal Tax AuthorityDubai, United Arab Emirates, United Arab Emirates
View →
HA
Hamad Aljasmi
Colleague at Federal Tax AuthorityDubai, United Arab Emirates, United Arab Emirates
View →
2 education records
Mulham Darwish education
Master Of Business Administration - Mba, Business Administration And Management, General
Bachelor Of Information System Technology, Information Systems Technology
FAQ
Frequently asked questions about Mulham Darwish
Quick answers generated from the profile data available on this page.
What company does Mulham Darwish work for?
Mulham Darwish works for Federal Tax Authority.
What is Mulham Darwish's role at Federal Tax Authority?
Mulham Darwish is listed as IT Service Delivery Manager | IT Support Services Manager | IT Service Desk Team Lead | MBA at Federal Tax Authority.
What is Mulham Darwish's email address?
AeroLeads has found 1 work email signal at @injazat.com for Mulham Darwish at Federal Tax Authority.
Where is Mulham Darwish based?
Mulham Darwish is based in Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates while working with Federal Tax Authority.
What companies has Mulham Darwish worked for?
Mulham Darwish has worked for Federal Tax Authority, Virtual Petals, Ad Ports Group, and Injazat.
Who are Mulham Darwish's colleagues at Federal Tax Authority?
Mulham Darwish's colleagues at Federal Tax Authority include Nouran Elmallah, Shaikha Alshehhi, Mehdi Fattahi, Reem Alobaidli, and Rittik Mallick.
How can I contact Mulham Darwish?
You can use AeroLeads to view verified contact signals for Mulham Darwish at Federal Tax Authority, including work email, phone, and LinkedIn data when available.
What schools did Mulham Darwish attend?
Mulham Darwish holds Master Of Business Administration - Mba, Business Administration And Management, General from Sbs Swiss Business School.
What skills is Mulham Darwish known for?
Mulham Darwish is listed with skills including Cisco Technologies, Vmware, Windows Server, Active Directory, Servers, Troubleshooting, and Windows Xp.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Mulham Darwish you were looking for.
View similar profiles
