Francis Mulhearn Email & Phone Number

Wigan, Gb

Wigan, United Kingdom

Wigan, United Kingdom

Voluntary Admin Assistant – The Brickworks Aug 2017 – Present• Working as a voluntary admin assistant for a local charity in Wigan• Undertaking basic administrative duties including filing, scanning, laminating etc• Handling the telephones for the office, diverting calls and taking messages• Sorting out the incoming mail and distributing throughout the office• Any other duties as and when required

Wigan, United Kingdom

In training to improve my chances of returning to work.I gained the following qualifications here.NVQ Level 2, Health and safety in the workplaceNVQ Level 2 – Emergency First Aid at WorkNVQ Level 2 – Customer serviceOpen University - Certificate of Achievement - Cyber SecurityOpen University - Certificate of Achievement - Managing your IdentityC&G – start IT-ITQ Level 3

Wigan, United Kingdom

Main duties performed:Primarily responsible for stock and filing shelves with new productsAccepting and checking mail and deliveriesProviding excellent customer service at all timesHelping customers and answering customers queries when neededFlattening unused boxes and packaging and disposing of it correctlyAssisting with promotions in and around the storeStock replenishment and labellingRemoving excess stock back to the warehousePulling products forward when the products at the front have finishedDisplayed goods neatly and tidilyEnsuring the shop is clean and tidy at all timesLoading and unloading trolleys and delivery trucksUsing pallet trucks to move deliveries aroundSweeping and mopping floors (when required)Helping customers to pack bags at the checkoutAdhered to Health & Safety regulations throughout the dayOrganising stock in the store roomEnsuring the shop is presentable and ready to open in the morning

Wigan, United Kingdom

Main duties performed:Primarily responsible for stock and filing shelves with new productsAccepting and checking mail and deliveriesProviding excellent customer service at all timesHelping customers and answering customers queries when neededFlattening unused boxes and packaging and disposing of it correctlyAssisting with promotions in and around the storeStock replenishment and labelingRemoving excess stock back to the warehousePulling products forward when the products at the front have finishedDisplayed goods neatly and tidilyEnsuring the shop is clean and tidy at all timesLoading and unloading trolleys and delivery trucksUsing pallet trucks to move deliveries aroundSweeping and mopping floors (when required)Helping customers to pack bags at the checkoutAdhered to Health & Safety regulations throughout the dayOrganising stock in the store roomEnsuring the shop is presentable and ready to open in the morning

Wigan, United Kingdom

Responsible for being the main point of contact in the event of any emergency or security incidents that occur on site. Working as part of a team via a day and night shift combination.Duties:Pro-actively ensuring the protection of merchandise, property and assets.Creating a safe and comfortable working environment for employees and visitors.Patrolling the shopping area for periods of time.Directing emergency vehicles and other traffic if a major incident occurs.Responding to emergency situations as they arise.Accurately reporting all incidents to senior managers.Preventing and detecting offences on site.Conducting searches of personnel, vehicles and bags etc.Producing written reports.Arranging the escort of large amounts of money around the site.Monitoring and operating CCTV cameras and other recording systems.Provide escort duties for staff at night.Using the correct radio voice procedure.Escorting individuals off the premises.Liaising with the emergency services, police, ambulance and fire service to resolve issues and maintain security and service.Checking and validating business visitor credentials.Controlling the entry and exit of vehicles.Making sure that no unauthorised personnel enter restricted areas.Answering queries from visitors to the shopping centre.Occasionally operating the switchboard.Issuing warnings to owners of illegally parked vehicles.Collecting statements and evidence in reported allegations.Accurately updating administrative records and sheets.Escalating incidents when required to.

Wigan, United Kingdom

Answer alarms and investigated disturbances.Patrol premises to prevent and detect signs of intrusion or damage and ensure security of doors, windows, and gates.Check information of persons seeking to enter the property.Maintain all reports and logs with detailed information regarding visitors, intrusions, thefts, scheduled maintenance, and damage.Investigate incidents thoroughly and promptly refer criminal acts to law enforcement.Implement proactive policies to prevent theft and reduce losses.

Wigan, United Kingdom

Local paper round. Delivering papers on a weekly basis, as required on my patch.

Security Work

Training for a career in security operations. Short wave radio operators certificate SITO training certificate for security work First aid.

Distinction In Motor Vehicle Maintenance And Repair., Motor Vehicle Maintenance And Repair.

Activities and Societies: Student council delegateLeigh College, Charles St. Leigh. September 1989 to June 1991 Distinction in motor.

G C S E, General Education, Pass

Activities and Societies: swimming club, music club. Prefect in my 5th year.GCSE's in english, maths, science, and humanities. Distinction.