Completed a 45-day internship at SOTC, gaining comprehensive exposure to Sales, MICE Operations, and Tour Package Design. Worked on FIT/GIT bookings, curated customized itineraries using Pathfinder AI, and managed diverse client interactions. Collaborated on high-profile corporate MICE tours, prepared travel kits, and observed strategic partnerships with industry leaders. Developed a holistic understanding of the travel industry, blending operational expertise with customer engagement, while enhancing skills in technology integration, cross-departmental collaboration, and market insights critical for the evolving tourism landscape.