John Muller Email & Phone Number

Dallas, Tx, Us

Global, Gb

Norton Rose Fulbright (NRF) is a multinational law firm with revenues exceeding US $2.1 billion, 7000+ employees, and 50 offices located in Europe, the United States, Canada, Latin America, Asia, Australia, Africa and the Middle East. Global Chief IT Shared ServicesResponsible for all aspects of a Global IT Shared Services function (Application Development, PMO and Infrastructure) servicing regional business and IT needs. Partner with the regional CEOs, COOs and regional CIOs to understand and service their diverse needs while developing and implementing a comprehensive technology strategy to support the firm’s goals and objectives.

London, Gb

Intertek is an industry leader of Testing, Certificaiton and Inspection of global products and services with more than 47,000 employees in 1000 locations in over 100 countries. Intertek’s services are key in supporting their customers’ Quality Assurance efforts in each of the areas of their operations including R&D, raw materials sourcing, components suppliers, manufacturing, transportation, distribution and retail channels, and consumer management.Vice President IT, Sr. Director Global IT DeliveryReporting to Intertek’s CIO, John's responsibilities included building a Global IT Delivery function by collapsing and organizing shadow IT into a cohesive and focused global team of 300+ IT professionals. Enable business strategy by delivering efficient, predictable services surrounding enterprise Program Management, Application Development, IT Infrastructure, Work Place Services, and Quality Assurance. Ownership of the full service life cycle including Design, Delivery and Operations associated with Cloud Services, Cloud Development, Conventional Data Center Services, Service Desk, Quality Assurance and Build and Release Management. Develop and implemented operational procedures and processes to follow ITIL framework, including Financial Management, Incident Management, Problem Management, Capacity Management, Build and Release management, and Service Continuity.

Dallas, Tx, Us

Headquartered in Dallas, Texas, One Technologies is an analytical powerhouse that provides strategic, results-oriented solutions for online advertising and marketing. From ad placements and pay-per-click programs to search engine optimization, One Technologies acquires qualified online customers for advertisers using proprietary quantitative analysis methods and advanced testing technologies. Through these technologies, One Technologies delivers extremely high volume, targeted traffic that generates real-time marketing results with a high ROI. Because One Technologies focuses on generating only the highest quality leads, their advertising client roster includes many Fortune 500 companies. VP of ITJohn reported to the CIO and oversaw all aspects of the Enterprise IT infrastructure, Data Warehouse, Quality Assurance, Build and Release Management and associated staff, including Telecom, Systems Engineering, Systems Administration, Network Operations, and Desktop Support. Develop operational procedures and processes to follow ITIL framework, including Incident Management, Problem Management, Capacity Management, Build and Release management, and Service Continuity. John also was responsible for developing and managing all aspects of One Technologies PCI complaint Data Security Program .

Medford, Massachusetts, Us

ATX Group is the world’s largest independent provider of personalized telematics services for the automobile industry, serving both North America and Europe. ATX telematics services are designed to provide enhanced safety, security and driving convenience to vehicle owners. ATX, also customizes telematics services to help automobile manufacturers and their affiliated dealerships to use telematics data to reduce costs, enhance vehicle servicing, and more closely manage customer relationships. OEM’s being serviced consist of BMW, Mercedes Benz, Mabach, Rolls-Royce, Lexus / Toyota , PSA Peugeot Citroen, Honda and Hyundai.John’s responsibilities included managing people and processes to design, build and sustain ATX’s Telematic’s systems. These responsibilities included system engineering, network operations, Telecom management and desktop support for both North American and European operations. .

Seattle, Wa, Us

Hotels.com is one of the world largest ecommerce providers of hotel and other lodging accommodations. It contracts with lodging properties in advance for volume purchases at wholesale prices and sells these rooms to consumers, at discounts to published rates. John’s responsibilities included building an infrastructure team to design, build and sustain hotel.com’s ecommerce and back office systems. These responsibilities included system engineering, network operations, Telecom management and desktop support for both North American and European operations.

Ba, Computer Science

Essentials Of Finance And Accounting

Advanced Negotiation