John Muller

John Muller Email and Phone Number

Global Chief IT Central Services @ Norton Rose Fulbright
Dallas, TX, US
John Muller's Location
Dallas, Texas, United States, United States
About John Muller

Dynamic IT leader with more than two decades of industry experience, adept at seamlessly merging technical prowess, business acumen, and strategic vision to drive and champion business initiatives. Proven success in cultivating collaborative relationships with executives, business partners, and technology providers, resulting in the development of high performing IT organizations strategically aligned with both short and long-term business goals.Specialties: Strategic & Business PlanningSystems Planning & DevelopmentCloud Strategies & MigrationsBudgetingVendor ManagementOffshore PartnershipsScalable InfrastructuresTechnology AcquisitionMerger IntegrationCost ContainmentCall Center & Network OperationsOrganization BuildingStaff Management & DevelopmentProcess Improvements & Best Practicese-Commerce - B2B/B2C

John Muller's Current Company Details
Norton Rose Fulbright

Norton Rose Fulbright

View
Global Chief IT Central Services
Dallas, TX, US
Employees:
8985
Company phone:
514-847-4747
John Muller Work Experience Details
  • Norton Rose Fulbright
    Global Chief It Central Services
    Norton Rose Fulbright
    Dallas, Tx, Us
  • Norton Rose Fulbright
    Global Chief It Shared Services
    Norton Rose Fulbright 2022 - Present
    Global, Gb
    Norton Rose Fulbright (NRF) is a multinational law firm with revenues exceeding US $2.1 billion, 7000+ employees, and 50 offices located in Europe, the United States, Canada, Latin America, Asia, Australia, Africa and the Middle East. Global Chief IT Shared ServicesResponsible for all aspects of a Global IT Shared Services function (Application Development, PMO and Infrastructure) servicing regional business and IT needs. Partner with the regional CEOs, COOs and regional CIOs to understand and service their diverse needs while developing and implementing a comprehensive technology strategy to support the firm’s goals and objectives.
  • Intertek
    Global It Delivery And Operations
    Intertek 2012 - 2022
    London, Gb
    Intertek is an industry leader of Testing, Certificaiton and Inspection of global products and services with more than 47,000 employees in 1000 locations in over 100 countries. Intertek’s services are key in supporting their customers’ Quality Assurance efforts in each of the areas of their operations including R&D, raw materials sourcing, components suppliers, manufacturing, transportation, distribution and retail channels, and consumer management.Vice President IT, Sr. Director Global IT DeliveryReporting to Intertek’s CIO, John's responsibilities included building a Global IT Delivery function by collapsing and organizing shadow IT into a cohesive and focused global team of 300+ IT professionals. Enable business strategy by delivering efficient, predictable services surrounding enterprise Program Management, Application Development, IT Infrastructure, Work Place Services, and Quality Assurance. Ownership of the full service life cycle including Design, Delivery and Operations associated with Cloud Services, Cloud Development, Conventional Data Center Services, Service Desk, Quality Assurance and Build and Release Management. Develop and implemented operational procedures and processes to follow ITIL framework, including Financial Management, Incident Management, Problem Management, Capacity Management, Build and Release management, and Service Continuity.
  • One Technologies
    Vp Of It
    One Technologies Mar 2009 - Oct 2012
    Dallas, Tx, Us
    Headquartered in Dallas, Texas, One Technologies is an analytical powerhouse that provides strategic, results-oriented solutions for online advertising and marketing. From ad placements and pay-per-click programs to search engine optimization, One Technologies acquires qualified online customers for advertisers using proprietary quantitative analysis methods and advanced testing technologies. Through these technologies, One Technologies delivers extremely high volume, targeted traffic that generates real-time marketing results with a high ROI. Because One Technologies focuses on generating only the highest quality leads, their advertising client roster includes many Fortune 500 companies. VP of ITJohn reported to the CIO and oversaw all aspects of the Enterprise IT infrastructure, Data Warehouse, Quality Assurance, Build and Release Management and associated staff, including Telecom, Systems Engineering, Systems Administration, Network Operations, and Desktop Support. Develop operational procedures and processes to follow ITIL framework, including Incident Management, Problem Management, Capacity Management, Build and Release management, and Service Continuity. John also was responsible for developing and managing all aspects of One Technologies PCI complaint Data Security Program .
  • Atx Group
    Vp It
    Atx Group Jul 2006 - Mar 2009
    Medford, Massachusetts, Us
    ATX Group is the world’s largest independent provider of personalized telematics services for the automobile industry, serving both North America and Europe. ATX telematics services are designed to provide enhanced safety, security and driving convenience to vehicle owners. ATX, also customizes telematics services to help automobile manufacturers and their affiliated dealerships to use telematics data to reduce costs, enhance vehicle servicing, and more closely manage customer relationships. OEM’s being serviced consist of BMW, Mercedes Benz, Mabach, Rolls-Royce, Lexus / Toyota , PSA Peugeot Citroen, Honda and Hyundai.John’s responsibilities included managing people and processes to design, build and sustain ATX’s Telematic’s systems. These responsibilities included system engineering, network operations, Telecom management and desktop support for both North American and European operations. .
  • Expedia, Inc.
    Vp It Services
    Expedia, Inc. 2005 - 2006
    Seattle, Wa, Us
  • Hotels.Com
    Vp It Operations \ Services
    Hotels.Com Feb 2000 - May 2005
    Hotels.com is one of the world largest ecommerce providers of hotel and other lodging accommodations. It contracts with lodging properties in advance for volume purchases at wholesale prices and sells these rooms to consumers, at discounts to published rates. John’s responsibilities included building an infrastructure team to design, build and sustain hotel.com’s ecommerce and back office systems. These responsibilities included system engineering, network operations, Telecom management and desktop support for both North American and European operations.

John Muller Skills

Program Management E Commerce Process Improvement Vendor Management Strategy Itil Cloud Computing Integration Security Enterprise Architecture Agile Methodologies Sdlc Business Intelligence Software Development Strategic Planning Business Process Improvement Software Project Management Team Leadership It Service Management Team Building Crm Soa Web Services Sql Databases Call Centers Software Development Life Cycle Architecture It Governance Call Center Enterprise Software B2b Process Development Agile Application Development Data Warehousing Mobile Seo Sql Server Scrum Requirements Analysis

John Muller Education Details

  • University Of Wisconsin-Madison
    University Of Wisconsin-Madison
    Computer Science
  • Smu Cox School Of Business
    Smu Cox School Of Business
    Essentials Of Finance And Accounting
  • Insead
    Insead
    Advanced Negotiation

Frequently Asked Questions about John Muller

What company does John Muller work for?

John Muller works for Norton Rose Fulbright

What is John Muller's role at the current company?

John Muller's current role is Global Chief IT Central Services.

What is John Muller's email address?

John Muller's email address is mu****@****ail.com

What is John Muller's direct phone number?

John Muller's direct phone number is +191667*****

What schools did John Muller attend?

John Muller attended University Of Wisconsin-Madison, Smu Cox School Of Business, Insead.

What skills is John Muller known for?

John Muller has skills like Program Management, E Commerce, Process Improvement, Vendor Management, Strategy, Itil, Cloud Computing, Integration, Security, Enterprise Architecture, Agile Methodologies, Sdlc.

Who are John Muller's colleagues?

John Muller's colleagues are Sunette Schoonraad, Jas Bassi, Christopher Cooke, Michelle Murray-Burrows, Eddie Santiago, Tumelo Ngcobo, Aseera Jivraj.

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