Managed system administration, networking, workstations, Servers, Firewall, mobile devices, document management system, printers, and peripherals; respond to user service requests; and resolve trouble tickets. Ensure system security for desktop, mobile and cloud environments.• Configure, administer, and maintain HP blade servers, SAN Storage and Virtual machines based on Hyper-V technology• Configure, administer, and document firewall infrastructure, working with Sophos UTM managing Firewall Rules, Web Security and URL Filtering, VPN’s, WAF, Email Security and more• Document Management System administrator responsible for installation, training, upgrading, troubleshooting, testing, and deploying new modules, forms, and custom designed solutions• Creating and managing users’ mailboxes and Active Directory services & accounts• Deploy and manage Group policies and monitor domain controllers• Setup, monitoring and managing Internet Connections & LAN networks for remote branches and main office to ensure seamless business operations.• Responsible for the new site build outs, Designing and coordination for the installation and configuration of CCTV Systems, Door Access Security Systems and Employee Attendance devices• Maintaining, monitoring, and providing access for Door Access system, CCTV and Employee Attendance registration• Develop and maintain IT Procedures & Policies• Consistently log and monitor ticket status to ensure fast, quality resolution of every issue.• Monitor all master hardware and performance consoles and manage and control IT Assets by keeping track record and updating inventory reports quarterly