SAP Enable Now consultant providing targeted, project focussed training on Producer, Instant Producer, Manager and Desktop/Web Assistant technologies. Enable Now site installation and infrastructure integration. eLearning content creation. Management of user adoption, enablement and eLearning projects.

Sole technology officer role providing support, liason and development for all IT infrastructure and projects. Management and first line of support for company network, ERP system (Advanced Business Manager), sales analysis tools (Phocas), website & online ordering (Drupal / SPNet) analytics (Google), internal reporting (Crystal). Project management, technical documentation, systems analysis, software testing, website development, technical support & training, disaster recovery, backup, rollout, management and support of Office 365 environment. Management and maintenance of company network.

International provider of automotive software solutions. Responsible for leading the activities of the training content development team to ensure quality research, design and development of world class learning, education materials and resources for use as part of the role-targeted blended training programmes for global end users of DMS products. Working as a leader of the team to support and implement global strategies, consultation, collaboration through interaction with colleagues, stakeholders and users of materials from different markets, regions, countries and cultures. Planning, managing and supporting the design and development of high quality and relevant learning for customers. Co-ordination of the deployment and distribution of the learning materials.

Design and development from a planning, managing and support perspective of eLearning material.

Sydney based cheese specialist wholesaler focussed on relationships with producers, high quality seasonal produce and chef’s essentials.Regular tasting, documenting and grading of cheeses, identification and tracking of quality issues such as seasonality of milk, the end effect it has on the product and customers perception of the cheese. Dairy supplier liaison, identification of market opportunities for producers, forecasting responsibilities. Worked very closely with all sales staff ensuring they were aware of the condition, levels and dates of warehouse stock and subsequent identification of any sales opportunities.Regular laboratory testing of cheese stock for either compliance reasons or shelf life validation. Work in the food production area of the business cutting and wrapping cheese. Proficiency in HACCP food safety management system (Hazard Analysis Critical Control Point). Daily administration of company social media pages. Regular hosting of cheese education and appreciation events including Beer and Cheese matching evenings at venues around Sydney with local brewers. Cheese making knowledge and experience.

Design and development of identity management software with a strong focus on GUI and usability. Analysis, design, development and project management of biometric enabled drug dispensing system. Development and delivery of related technical and end user documentation. Ongoing design, development and support of web site. General graphic design responsibilities.

Web site design, development, implementation, admin and overall project management for small to medium size organisations with a strong focus on SEO. Support and maintenance hosting public web sites; admin of internet domain based email systems. Consulting for retail organisations focussing on space management, enterprise systems integration and related issues. Migration of space management data to RDBMS, integration of enterprise systems with space management databases, integration of SAP and space management systems.

Business analysis focussing on the compilation and improvement of a requirements specification for a workgroup planogram application called Control Centre. Software development work designing Control Centre using VB 6.0, focussing on the user interface. Overseeing of testing phase including test plan compilation.

Development of database independent workgroup software 'DataMaster' allowing retailers and manufacturers to perform cross section analysis of stores and products, automated features to improve and speed up the space management process as well as data integrity checks. Research and development of a prototype multi-language website allowing clients customisable access to market data via a browser. Provided users with ability to customise reports, graphs and look of the site, view and set notifications/alerts based on queries run against market data.

A Canadian based tourism company focused on expedition style travel to little known and hard to reach destinations.Aboard the Akademik Shuleykin ice class Russian research vessel under charter to a Canadian based eco-tourism company. Travel throughout the Pacific visiting remote islands, assisting in preparation of ship, general assistance to passengers and staff, compilation of daily bulletin/expedition log. PC operation and support, maintenance of Access based accounting system, compilation of web sites for each expedition. Repair and maintenance of Zodiacs, driving tuition from staff.

Worked with one of Australia’s largest retail supermarkets to centralise their Space Management operation by moving to a single client server database for all section layouts. Demonstrating and advising on use of web technology to open up planogramming data via the internet/intranet. Presenting at user groups and conferences. Design & implementation of internal contact management system with Outlook and Exchange Server. General internal and external support of Space Management software and internal systems.

Member of the software arm of Information Resources responsible for the development of technology used in the consumer goods industry.Rewriting existing install routines for commercial software with InstallShield 5 Pro. Design & development of report distribution tool, QuickView, using VB, RoboHelp, Express & InstallShield Pro. Development & support of web applications using MS Visual InterDev, Express Server/Web Agent & Internet Information Server. Recommending appropriate technology during research phase of client projects. Working with InterSolve to implement an OLEDB driver for IRI proprietary database format. Advising and training consultants on NT based matters including implementing Express Server. Worked with systems department to implement new hardware/software.

Product support for Microsoft Access and associated technologies, including ODBC, Access Developers Toolkit, Upsizing Wizards, Access Internet Wizard, Access Solutions Pack and various ActiveX controls. Attendance at shows, seminars and conferences in a technical support role such as Access Developers Conference, DB World and Microsoft Internet Developer & Web Masters Conference.

Training of consultants and support staff in Visual Basic; designed a specialist course aimed at developers writing Windows applications interfacing with pcExpress (multi dimensional database). Involved in projects developing Windows applications for clients including MDI and mail enabled systems using MAPI. Consistent use of windows API and other DLLs to produce effective code.Presented sessions at annual conference regarding Windows development tools used in conjunction with pcExpress.Internal PC support and administration of a Windows for Workgroups network.

Product specialist in Access RDBMS, supported Access and related technology, ODBC, cross product integration, OLE, DDE, networked solutions, VB integration, Access Distribution Kit, Help Compiler, downsizing and general Windows support.Represented Microsoft at shows & seminars in technical support capacity. Started at MS in the End User department supporting Office products on Windows, DOS & Mac

End-user interface project with R&D department; creation of hypertext personnel manual linking to companywide enterprise systems. Designed and produced automated in-house training courses, wrote CBT packages using Top Class, IBM Storyboard & graphics packages. Installation/support of interactive video courseware. Operational review of legal department; introduction of office automation & GUI improving productivity. Developed compliance system for use in area offices/internal depts. DTP support for production of in-house publications. Analysis, design and production of automated data-dictionary encompassing all live production systems. Analysis, design, programming and deployment of PC based mail-stop system.Enhancements to PC based purchasing system. Admin & technical support for Marketing and IT dept. System fault/enhancement logging & tracking. Developed PC library database for documentation, manuals & reports. Wrote reporting software for accounts/finance dept. using MSA Information Expert, designed and ran corresponding training course. Cheque reconciliation system support on Burroughs B20 with links from bank systems to mainframe. Responsible for security project to determine and monitor access levels to mainframe data. Companywide PC support. Production and supervision of media for in-house reports, presentations & technical documentation. Started as a clerical assistant; administration of life & pensions policies sold by company representatives and banks. Gained knowledge of insurance products including savings plans, bonds, pensions and an appreciation of reinsurance.