Muminah Humphreys Email & Phone Number

Baltimore, Md, Us

Washington Dc-Baltimore Area

Utilizing subject-matter expertise, I partner with clients to diagnose business needs, identify critical leadership practices, and align Franklin Covey solutions that best drive their desired business outcomes through the implementation process:- Identifying clear, measurable success criteria- Diagnosing circumstances to determine the right combinations of content- Aligning All Access Pass competencies specific to desired learning outcomes - Developing rich impact journeys to drive learning to results - Building a business case and learning outcomes to share with executives

Washington, District Of Columbia, United States

Co-Facilitate a bi-weekly Leadership Cohort for the Producer and All Access Care TeamCollaborate with Consultants to customize and deliver Professional and Leadership Development ProgramsProvide International Client Partners, Client Coordinators and Consultants with Tech SupportStudy Franklin Covey content through our Professional and Leadership PortalPre-Consult with Consultants and Clients to address technical concerns for sessionsProduce for High-Profile Clients with a participant pool ranging from 20-200+ peopleCo-Supervise a Team of Producers (20-30 Direct Reports)Recruiter and Interviewer for Producer I & II new hiresMember of the Black Employee Resource Group (ERG) as a member/allyCo-Facilitate ERG meetingsCommittee Member of Black Culture Initiatives and Events

Washington, District Of Columbia, United States

Collaborated with Consultants and Clients to create logistics for Professional and Leadership trainings Managed Producer Schedules via Event Manager platformFormalized the Producer training materials for WebEx, MS Teams and Zoom Conducted Training on all platforms and other technical skill sets needed for the Producer roleCreated and Developed Training material for New Producers on the WRR Contract and the direct Producer TeamRecruiter and Trainer for the Workplace Rights and Responsibilities contract Conducted Training Sessions with new hires for the WRR Contract and for our Producer Team

Washington, District Of Columbia, United States

Pioneered a new department under Operations called, “Live Online Producer Team”Researched Online Conferencing Platforms needed for FacilitationMonitored webinars and provided Consultants with Tech supportTroubleshooted WebEx, Abode Connects and Zoom with participants for webinarsAttended weekly virtual meetings to exchange updates, issues and other customer service topicsContinued supporting the Workplace Rights and Responsibilities (WRR) ContractCollaborated with Client Partners and Client Coordinators to merge the new department

Washington, District Of Columbia, United States

In-person representation for FranklinCovey on Capitol Hill for client facing trainings Coordinated with the Workplace Rights Coordinator to confirm training logisticsAssisted the Hotline with technical issues, registration requests, and other customer service inquiriesSet up the Conference Rooms with AV equipment and training materials for 60 plus participantsCollected attendance for Supervisory, Non-Supervisory and Member Trainings for Completion CertificatesPerformed email campaigns for employees in need of Workplace Rights and Responsibilities trainingMaintained all necessary files and administrative paperwork required for participant requests and course management.

Washington D.C. Metro Area

Led a team of contractors through classroom quality indicator scoring, overseeing classroom quality inspection. Provide assistance forthe observation of teacher instruction and student interaction during project wave(s), conducting analysis of classroom andenvironment. Collected data from Observers, and evaluating performance.Trained inspectors, provided guidance on best practices and parameters of scoring and observation. Conducted Co-Scoreobservations with current CLASS and Q1 Observers and set up trainings with the assessment team to ensure program success.

Washington D.C. Metro Area

Recruited new clients and acquired talent for future projects developing resource mapping of the client database. Implementedresource planning for branding, messaging and strategic influencing; Developed marketing and content, delegating to social mediamanagers for promotion and audience capture and engagement.Cross-collaborated with business partners and maintained and developed vendor relationships. Partnered with a sister brand tohost and curate a female panel discussion series (dinner series with various topic discussion)

Washington D.C. Metro Area

Provided end-to-end project management for creative focused events, curating memorable and tasteful experiences for variousmusicians and creative artists. Performed event consulting for startup businesses overseeing grand openings and launch events;Served as the day-of Coordinator for events and dinner parties.

Washington, District Of Columbia, United States

Provided end-to-end project management for creative focused events, curating memorable and tasteful experiences for variousmusicians and creative artists. Performed event consulting for startup businesses overseeing grand openings and launch events;Served as the day-of Coordinator for events and dinner parties.Developed schedules, engaged quality vendors, staffing and resources and oversaw logistics to ensure successful events maintainingtrust, reputation, and customer satisfaction with clients.

Washington D.C. Metro Area

Managed a level 2 portfolio to reflect 96% accuracy Healthy with $600,000 in annual revenue and 4300+ commercial listings for theUpstate/Westchester New York market markets from January 2017-Present. Clients included Wegmans Food Market, IskaloDevelopment Corporation, and CBRE.Increased Level 1 portfolio accuracy 25% and Level 2 by 34% within 30 days.Team leader for error correction in the Upstate/Westchester New York market to ensure the correction of market analytics daily.