Mun Ching Lim Email & Phone Number

Singapore

• Analyse and develop strategies to improve business operations, performance, and profitability• Provide strategic advice and manage the proposal development process within the organization.• Work with cross-functional teams, ensure proposals address specific client requirements and objectives.

Penang, Malaysia

• Oversaw distribution and sales of OTC healthcare products in northern Malaysia.• Analyzed sales performance to pinpoint areas for enhancement.• Led and motivated the sales team to achieve individual and collective targets.• Cultivated relationships with key regional customers and partners.• Identified and developed new business leads in the region.• Developed comprehensive product sales kits and training materials,• Strategized and executed marketing events.

Penang, Malaysia

• Offered strategic insights and business growth plans.• Managed project proposals, negotiations, and relationships with client procurement teams, both locally and globally.• Developed strong networks and customer relationships with clients, stakeholders, and partners through effective communication skills.• Led the core business department consists of project managers and outsourcing specialists to manage daily operations and recruitment drives.• Supported clients' outsourcing needs across various sectors including Global Shared Services, Engineering Services, Software and IT Services.• Delivered end-to-end outsourcing solutions, from planning, deployment, to performance management.• Collaborated with client hiring managers as their HR strategy partner.• Co-led HR initiatives including training, compensation and benefits package analysis.

London, United Kingdom

• Collaborated with product managers to tailor product information to customer needs promptly.• Worked with marketing content specialists to fill all marketing content fields.• Imported product information across all channels, including web, publications, and e-commerce tools.• Enriched content with additional features for e-commerce.• Collaborated with merchandise and IT teams to create spreadsheets for existing product catalogues.• Ensured high standards of complete and accurate product specifications and attributes.

Penang, Malaysia

• Generated and achieved sales targets through a combination of inbound and outbound calls.• Built and maintained strong relationships with clients to ensure a pleasant and professional shopping experience with Dell.• Actively engaged with customers to understand their needs and recommend suitable products.• Provided detailed product information and answered client queries to facilitate informed purchasing decisions.• Consistently ranked among the top sales performers.