Mun Kit Lee Email and Phone Number

- Monitor the quality of internal agents and BPO agents during the processing of live chats and outbound calls with customers.- Ensuring quality of the trainees from internal and BPO before onboarding.- Monitor audit accuracy of BPO QAs to ensure each QAs are aligned on the production line.

- Handling Livechat, Inbound & Outbound calls while interacting with the restaurant of Foodpanda Malaysia, Singapore, Taiwan & Hong Kong to make sure the operation run smooth.- Work closely with team leaders and subject matter experts to escalate real-time order issues from back-end internal database systems.

- Safely transport either cargo or passengers from one location to another.

- Research new shades and paint in sample furniture for customers to review before ordering in bulk.- Monitoring every furniture factory processing on the same production line.

- The buffet waiter provide customers with information about the dish and its ingredients. Assist customers in bringing food to the table and provide the cutlery. Make sure customers know where/how they can get their drinks.- The food and beverage servers process orders and serve food and beverages to customers, ensure customers are satisfied with their dining experience, process customer payments, and address complaints and concerns as soon as they arise.

- The food and beverage servers process orders and serve food and beverages to customers, ensure customers are satisfied with their dining experience, process customer payments, and address complaints and concerns as soon as they arise.