Muna Abdullahi Email & Phone Number

- Oversee the planning, organization, and execution of sailing and educational programs for underrepresented youth.- Coordinate program schedules, resources, and logistics to ensure smooth operations.- Collaborate with instructors, volunteers, and community partners to support program delivery.- Handle day-to-day office management tasks, including communications, filing, and organizing materials.- Assist in researching and writing grant proposals to secure funding for programs and operational needs.- Plan and execute fundraising events, community outreach activities, and program-related gatherings.- Assist in developing and distributing newsletters, promotional materials, and social media content.

Toronto

- Assisting the team with all administrative work and data entry.- Provide oversight and communicate effectively with program volunteers to ensure implementation of program curriculum and achievement of outcomes.- Liaising with prospective and active participants of the program.- Manage CRM systems and develop metrics to communicate with clients directly and measure customer service success.

Toronto, Ontario, Canada

- Maintained customer needs and provided them with high quality service while upholding company standards and values to ensure customer satisfaction.- Organized and managed sensitive data input in over 15 Microsoft Excel spreadsheets, retrieving and delivering on a daily basis.- Provided a more efficient workspace by proactively anticipating company needs and popular upcoming films.- Meticulously handled POS system transactions including credit, cash, returns, exchanges and refunds to ensure seamless and accurate cash flow.

Toronto, Ontario, Canada

- Reviewed and graded over 100 undergraduate assignments in a timely manner.- Provided in-depth feedback as it related to the rubric.- Communicated regularly with instructor on concepts that students generally seem to have understand and concepts that many students struggled with.

Toronto, Ontario, Canada

- Maintained an organized and clean inventory and curated displays of rotating seasonal clothing and accessories.- Provided excellent customer service with a helpful and friendly attitude.- Happily guided customers through the process of successfully finding their ideal styles.- Actively stay informed about latest sales offerings and loyalty programs.

- Maintained cleanliness within property by cleaning rooms/toilets, swept/mopped floors and emptied trash and trash bins.- Interacted and helped other caretakers and tradespersons.- Kept property safe and secure by locking doors.

- Performed administrative duties such as filing papers and organizing education kits. - Led tours for visitors to certain areas of the museum and provided valuable information about numerous exhibits.- Managed various workshops for onlooking visitors.

Master'S Degree, Criminology And Social Justice

Bachelor'S Degree, Criminology And Sociolegal Studies

Minor in Political Science & Sociology