Muna Al-Bukhari Email & Phone Number

Paris, Île-de-France, France

• Control invoices and billing of the partner operators.
• Setting up monitoring and reporting tools.
• CDR flow monitoring to avoid data loss.
• Traffic monitoring to detect high usage and fraud.
• Identify and prioritize the risk of fraud or bad business practices.
• Being a force for proposals for the improvement of processes.

Île-de-France, France

• Preparing financial reporting and analysis related to budget, the forecast, and the actual results.
• Data collecting from other departments, consolidation, and timely group reporting
• Preparing data about the forecast, budget, closing, as well as ensuring data accuracy.
• Ad-hoc: Customer churn analysis for subsidiary companies.--------------------------------------------------------------------------------------------------------------------------
• Préparer les rapports financiers et des analyses concernant les budgets, les prévisions et les résultats réels.
• Collecte de données auprès d'autres départements, consolidation et reporting de groupe en temps opportun.

Amman, Jordan

• Work closely with cross-functional teams to identify and quantify revenue opportunities, drive incremental revenue and profits, reduce costs through the analysis of data and assessment of business processes, and create.
• Continuously evaluate revenue assurance processes, controls, and systems to identify areas for improvement and implement enhancements to mitigate risks and streamline operations.
• Collaborate with cross-functional teams, such as finance, sales, operations, and IT, to ensure alignment and coordination in revenue-related processes, systems, and initiatives. Provide subject-matter expertise and.
• Monitor device subsidy process and validate amortization with GL recorded amounts.
• Detect and deal with on-net and off-net SIMBox fraud and Wangiri fraud.
• Develop, modify, and customize SIMBox fraud detection and prevention rules.

Amman, Jordan

• Work with all product owners to ensure that controls are in place to support the lead-to-cash process for all revenue streams.
• Develop and modify Revenue Assurance prevention checks using SQL and PL/SQL.
• Write complex SQL queries to extract and analyze subscriber and billing data from data warehouse using ETL tool.
• Detect, investigate, and resolve issues and concerns on customer-usage fraud or network abuse cases such as Subscription fraud, High-usage, and Premium Rate Services.
• Validate VAS and premium service reports, invoices from content providers, and revenue shares.
• Validate interconnection reports for traffic and rates between operators, and validate invoices with other operators.

Amman, Jordan

• Implementing and deploying the configurations of all ERP financial modules: General Ledger, Payables, Receivables, Cash Management for ‘Jordan Drug Store’
• Preparing project documents (test scripts, setup docs, and user manuals)
• Conducting CRP for features and flow, including super user awareness sessions

Amman, Jordan

Amman, Jordan

• Implementing and deploying Oracle Financial modules, such as General Ledger, Payables, Receivables, Fixed Assets, Cash Management, and E-Business Tax.
• Creating custom reports in all Oracle Financials and HRMS modules using SQL and PL/SQL programming
• Personalizing forms in Oracle Financials modules
• Performing integration between Oracle Financials modules and customer systems
• Conducting training on using Oracle Financials apps for end users.
• Conducting technical sessions (knowledge transfer) for technical users (system administrators and security)

• Developing and supporting Advanced Insurance Management web solutions, such as General Insurance, Health Assurance, Life Insurance, Re-Insurance, Accounting Systems, Payroll and Personnel, Fixed Assets, CRM Systems.
• Developing, debugging, tracing, and enhancing Oracle Forms and Reports
• Developing PL/SQL Packages: Including Interfaces, Database Tables, Stored Procedures, and Triggers
• Supporting insurance companies both inside and outside of Jordan (through remote access or on- site visits) and fixing system issues
• Participating in the preparation for the Capability Maturity Model Integration (CMMI) certification
• Technical Writing Work: Preparing 7 manuals and documentation for the various systems mentioned above.

Amman, Jordan

Master Of Science - Auditing, Management Accounting & Information Systems

Diplôme D'Etudes Spécialisées En Management International (Desmi)

Bachelor Of Science (Bsc), Computer Information Systems (Cis)

High School Diploma