-Throughout my enriching tenure at Al Hilal, I've successfully forged numerous partnerships, notably securing a collaboration with Lenovo & securing an ISO 2001certification. -My efforts in the corporate enterprise sector have significantly contributed to a substantial 20% year- over- year increase in clientele. -Leading the service team, we not only met but consistently surpassed our targets, reflecting the effectiveness of my leadership. -In overseeing a team… Show more -Throughout my enriching tenure at Al Hilal, I've successfully forged numerous partnerships, notably securing a collaboration with Lenovo & securing an ISO 2001certification. -My efforts in the corporate enterprise sector have significantly contributed to a substantial 20% year- over- year increase in clientele. -Leading the service team, we not only met but consistently surpassed our targets, reflecting the effectiveness of my leadership. -In overseeing a team of 8 members, I take pride in witnessing their commendable performance and professional development within the company.-Implemented streamlined service processes, resulting in quicker issue resolution times.- Executed budget-conscious service solutions, ensuring quality standards were maintained and achieving significant cost savings for the company. Show less

-I successfully managed and streamlined service activities related to Dell products. -My role involved overseeing service requests, coordinating with technical teams, and ensuring timely and efficient resolution of customer issues. -With a keen eye for detail, I contributed to maintaining a smooth workflow in the service department, ensuring high-quality service delivery. - My effective coordination and communication skills were pivotal in facilitating… Show more -I successfully managed and streamlined service activities related to Dell products. -My role involved overseeing service requests, coordinating with technical teams, and ensuring timely and efficient resolution of customer issues. -With a keen eye for detail, I contributed to maintaining a smooth workflow in the service department, ensuring high-quality service delivery. - My effective coordination and communication skills were pivotal in facilitating seamless interactions between customers and the technical team, resulting in enhanced customer satisfaction.- Successfully integrated a task management system, improving overall efficiency and earning favorable reviews from customers.- I have worked extensively with Lenovo and Dell partner portals (NGSP and DPP) , specifically excelling in dispatch coding tasks. Show less

I actively engaged in day-to-day operations, with the use of Tally and other ERP software, provided essential support to consultants.