Muna Abdi Email & Phone Number

Whitestown, In, Us

New York, New York, Us

Seattle, Wa, Us

Streamlined employee Rewards & Recognition (R&R) programs for 28-32 sites by partnering with cross-functional stakeholders and achieving a 96% plan adoption.Optimized recruiting processes by collaborating with universities & military leaders, creating informational podcasts, and elevating brand awareness.Boosted employee engagement by 226% in the Boston/NJ regional sites by implementing "Thank You" notes, bi-weekly 1-on-1 performance reviews, and quarterly gifts & incentives.Created the "bench" recruiting program to offer additional opportunities for potential candidates, resulting in gaining top talent for the organization.Spearheaded training programs by educating employees on company leadership principles, decision making, and creative problem solving.Implement continuous improvement by evaluating business goals, outlining new policies & procedures, and increasing productivity/communication within cross-functional HR teams.Launched staff development, employee relations, recruiting, and retention programs for 7000+ employees.Served as an HR subject matter expert by addressing questions on health benefits & 401k options, handling employee claims, and investigating harassment incidents.Showcased excellent team leadership by elevating company culture, motivating employees through special events, and coaching/mentoring a team of HR professionals.Administered staff development initiatives by outlining promotional paths and succession plans.

Seattle, Wa, Us

Partnered with HRM peers, finance, loss prevention, and regional directors support, develop, and grow 5000+ employees.Facilitated the annual pay structure review process by engaging with peer group and aligning communications.Coordinated talent system & lifecycle by delivering innovative solutions and upstream/downstream talent programs.Headed strategic planning by forming HR policies, procedures, functions, and business process improvement.Transformed company culture by interfacing with all levels of the organization, monitoring employee morale, and revamping employee engagement programs.

Seattle, Wa, Us

Deployed creative leadership and staff development skills to promote 28 HR professionals and support 5000+ hourly associates.Revamped staffing programs by creating an A3 plan, organizing community activities, and establishing a stronger market presence.Orchestrated talent acquisition & marketing activities by connecting with refugee communities, building flyers & highway banners, and facilitating the companywide rollout.Established People Leader Reviews to review employee concerns, highlight team member accomplishments, and discuss upcoming events/initiatives.Applied Kaizen methodologies to integrate HR solutions, process improvements, and employee retention programs.Directed project management by gaining stakeholder buy-in, driving positive employee relations, and launching retention & reward programs.Guided a dynamic team by defining strategic vision and consistently exceeding metrics for customer support & HR operations.

Seattle, Wa, Us

Regularly partnered with Management to develop and/or facilitate and analyzed data, identified trends and developed creative solutions to address unique problems and programs for managers and employees to support business objectives, corporate programs and individual development.Led full cycle staffing process including applicant sourcing, recruiting, demonstrating good faith efforts in Affirmative Action, pre-employment screening, interviewing and employee on-boarding.Maintained relationship with staffing agency representatives and ensured agency is meeting company goals and expectations.Provided guidance to managers regarding effective performance management techniques in order to improve employee engagement and productivity.Conducted internal investigations and proactively assisted with employee retention strategies.Trained and mentored other employees through formal and informal programs and collaborated with others throughout the organization to meet organization goals.Demonstrated the highest level of integrity and confidentiality I.e. Personal employee information including but not limited to medical, pay, demographic, discipline, schedule preferences, accommodation requests, family matters and maintained in the strictest confidence.Conducted interviews of job applicants for all exempt and non exempt positions.

Memphis, Tn, Us

Launched a sort center in Michigan by planning layout/operations, hiring dynamic teams, and outlining maintenance, resulting in FedEx Five Star Award (2012).Strengthened cross-functional coordination by introducing ESL to team and resolving problems quicker.Worked collaboratively with community partners to recruit top talent and fulfill open positions.Led full cycle staffing processes including applicant sourcing, recruiting, pre-employment screening, interviewing, and onboarding.Forged relationships with staffing agency representatives to identify top talent and exceed company goals and expectations.\Elevated safety procedures by conducting hands-on training programs for 1500+ staff members.Executed talent development programs by training, mentoring, and coaching employees in both a group and 1-on-1 setting.Advised managers on effective performance management techniques to increase employee engagement and productivity.

Memphis, Tn, Us

Promoted and fulfilled a broad range of HR functions, including overseeing disciplinary action reporting procedures and managing all HR functions and records. Responsible for new hire orientations and ensured compliance with all legal and company policies and procedures. Assisted with all recruiting efforts as needed: job fairs, posting of jobs, collection of resumes, group applications and forwarding to appropriate managers.Responsible for submitting background checks, drug testing, and following all hiring processes and procedures. Maintained recognition programs such as Employee of the Month/Safety Employee of the Month and monthly newsletter. Provided administrative support including updating and distributing employee policies, filing paperwork, benefits explanations/ensuring timely enrollment for employees.

Athens, Ohio, Us

Provided students with the highest level of one-on-one customer service and administrative support. Acted as a personal coach / counselor / advisor to help students qualify for admissions, complete the enrollment process, and make a smooth transition into the classroom. Worked as part of the Graduation Team with other counseling specialists to ensure students’ success.

Pittsburgh, Pennsylvania, Us

Introduce customers to new products and services. Assisted customers with transactions-deposit, withdrawals, check cashing and purchasing or redeeming bonds. Recommended products that assist with customer's financial goals.

Filed and tracked documents. Answer multi-line phone system. Directed customers to appropriate case managers and nurses and prepared employee timesheets on a daily basis.

Bachelors Of Science, Human Resources Management & Business Administration

Associate'S Degree, Business Administration And Management, General

Education record

Education record

Human Resources Management, Social Work

Education record