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Nadia L. Email & Phone Number

Project Manager at So Energy | Driving Successful Project Delivery at So Energy
Location: Sunbury-On-Thames, England, United Kingdom 14 work roles
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Current company
So Energy
Role
Project Manager at So Energy | Driving Successful Project Delivery
Location
Sunbury-On-Thames, England, United Kingdom
Company size
140 employees

Who is Nadia L.? Overview

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Nadia L. is listed as Project Manager at So Energy | Driving Successful Project Delivery at So Energy, a company with 140 employees, based in Sunbury-On-Thames, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Nadia L..

Nadia L. previously worked as Project Manager at So Energy and Associate Project Manager at So Energy.

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Email format at So Energy

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So Energy

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Profile bio

About Nadia L.

I am a dynamic and results-oriented Project Manager with a strong foundation in Customer Relationship Management (CRM), Office Administration, and Project Management. My career has been defined by a consistent track record of leading cross-functional teams, implementing Standard Operating Procedures (SOPs), and driving process improvements that deliver measurable business outcomes.I’ve played a pivotal role in managing high-impact projects that streamline operations, enhance customer satisfaction, and contribute to strategic goals. I’m passionate about fostering a culture of continuous improvement, mentoring talent, and ensuring that projects are delivered on time and within budget. My expertise spans across metrics reporting, complaint resolution, and sales generation, all underpinned by a strong commitment to strategic planning and execution.In addition to my professional work, I am a key member of both the Vulnerability Working Group and EmpowHer, So Energy’s Women’s Affinity Group, where I contribute to initiatives promoting inclusivity, accessibility, and gender equality within the workplace.I’m always eager to connect with like-minded professionals and explore opportunities where I can leverage my skills to drive meaningful results. Let’s connect and see how we can collaborate to achieve success.

Current workplace

Nadia L.'s current company

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So Energy
So Energy
Project Manager at So Energy | Driving Successful Project Delivery
london, england, united kingdom
Website
so.energy
Employees
140
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14 roles

Nadia L. work experience

A career timeline built from the work history available for this profile.

Project Manager

Current
So Energy

London, England, United Kingdom

Dec 2023 - Present

Associate Project Manager

So Energy

United Kingdom

- Managed project objectives and schedules, ensuring strong stakeholder relationships to drive successful project outcomes.- Customer Care Reset Initiative: Provided comprehensive project management support by tracking activities and collaborating closely with senior leadership to achieve key milestones.- Office Move Part 2: Led the seamless transition.

Mar 2023 - Dec 2023

Customer Operations Team Leader

So Energy

London, England, United Kingdom

- Coordinated with stakeholders to improve processes, distribute workload, and resolve system and customer issues efficiently.- Supervised a team of Senior Customer Operations Advisors, enhancing team skills through continuous coaching and performance tracking.- Achieved process improvements and increased team productivity through strategic planning and.

Aug 2020 - Mar 2023

Senior Customer Operations Advisor

So Energy

Chiswick

- Led the Change of Tenancy process, ensuring streamlined energy supply transitions.- Conducted quality audits and developed process tools, consistently meeting daily targets through effective team leadership.

Dec 2019 - Sep 2020

Customer Service Advisor

So Energy

London, United Kingdom

- Achieved customer satisfaction by addressing queries via phone calls and delivering top-tier customer service.- Exceeded KPIs by managing workload efficiently and effectively.

Apr 2019 - Nov 2019

Customer Service Team Lead

Wns Global Services Sa

Cape Town Area, South Africa

- Led and mentored a team of 10 advisors for a UK car insurance company, promoting teamwork and ensuring tasks were completed within SLAs.- Developed strategies to improve KPIs, tracked call trends, and provided actionable feedback.

May 2018 - Jan 2019

Senior Customer Service Advisor

Wns Global Services Sa

Cape Town Area, South Africa

- Conducted weekly quality assessments and onboarded advisors, ensuring smooth operations and compliance with company standards.- Improved customer service experience and exceeded KPIs by reducing Average Handle Time (AHT) and increasing sales conversions.

Aug 2017 - May 2018

Assistant Manager

Kanebo Cosmetics

London, United Kingdom

Responsibilities included keeping records of Sales and data capturing, organising counter events, assist in timesheets and rosters, weekly and monthly stock takes, make-up application and therapist duties. Our Main focus were the products, Customer service and maintaining sales targets

Aug 2011 - Mar 2014

Professional Make Up Arist And Therapist

Givenchy

V&A Waterfront

Make upskin caresalescustomer services

Nov 2010 - May 2011

Sales Assistant

Billabong Sa

Cape Town Area, South Africa

  • All aspects of Shop duties
  • Stock-taking
  • Cash Register
  • Customer Service
  • Shop Display
  • Returns
Jun 2010 - Jul 2010

Telemarketing Sales Agent

Homechoice

South Africa

  • Meeting and exceed targets and acceptable performance indicators for individual/team/ department
  • Corresponding with clients regarding their complaints, complements and enquiries including capturing data relating to clients and call logging
  • Selling to our existing customer base
  • Entering details of sales transactions directly onto a PC (data capturing)
  • Maintaining a high level of customer satisfaction
  • Updating customer information
May 2009 - Dec 2009

Sales Assistant

Puma Sa

Cape Town Area, South Africa

  • All aspects of Shop duties
  • Stock-taking
  • Cash Register
  • Customer Service
  • Shop Display
  • Returns
Dec 2008 - May 2009

Sales Assistant

Aramatic Apothecary

Cape Town Area, South Africa

  • All aspects of Shop duties
  • Stock-taking
  • Cash Register
  • Customer Service
  • Shop Display
  • Returns
Nov 2006 - Dec 2008

Sales Assistant

Vl (Vincenzo Lauria) Clothing

Cape Town Area, South Africa

  • All aspects of Shop duties
  • Stock-taking
  • Cash Register
  • Customer Service
  • Shop Display
  • Returns
Jan 2006 - Oct 2006
Team & coworkers

Colleagues at So Energy

Other employees you can reach at so.energy. View company contacts for 140 employees →

JH Jonathan Hayes Jonathan Hayes Colleague at So Energy London, England, United Kingdom, United Kingdom View → ET Emma Tilley Emma Tilley Colleague at So Energy Manchester, England, United Kingdom, United Kingdom View → AM Alessandro Mucciante Alessandro Mucciante Colleague at So Energy London Area, United Kingdom, United Kingdom View → MB Moiz Baber Moiz Baber Colleague at So Energy Slough, England, United Kingdom, United Kingdom View → LM Lynsey Mckie Lynsey Mckie Colleague at So Energy Sale, England, United Kingdom, United Kingdom View → DR Duncan Rodrigues Duncan Rodrigues Colleague at So Energy Harrow, England, United Kingdom, United Kingdom View → SE Shivalingappa Ele Shivalingappa Shivalingappa Ele Shivalingappa Colleague at So Energy Bengaluru, Karnataka, India, India View → JS Jagvir Singh Tiwana Jagvir Singh Tiwana Colleague at So Energy United Kingdom, United Kingdom View → NS Nicki Speck Nicki Speck Colleague at So Energy Coventry, England, United Kingdom, United Kingdom View → JS Jon Smith Jon Smith Colleague at So Energy London, England, United Kingdom, United Kingdom View →
FAQ

Frequently asked questions about Nadia L.

Quick answers generated from the profile data available on this page.

What company does Nadia L. work for?

Nadia L. works for So Energy.

What is Nadia L.'s role at So Energy?

Nadia L. is listed as Project Manager at So Energy | Driving Successful Project Delivery at So Energy.

Where is Nadia L. based?

Nadia L. is based in Sunbury-On-Thames, England, United Kingdom while working with So Energy.

What companies has Nadia L. worked for?

Nadia L. has worked for So Energy, Wns Global Services Sa, Kanebo Cosmetics, Givenchy, and Billabong Sa.

Who are Nadia L.'s colleagues at So Energy?

Nadia L.'s colleagues at So Energy include Jonathan Hayes, Emma Tilley, Alessandro Mucciante, Moiz Baber, and Lynsey Mckie.

How can I contact Nadia L.?

You can use AeroLeads to view verified contact signals for Nadia L. at So Energy, including work email, phone, and LinkedIn data when available.

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