Munavar Sultan Email & Phone Number

Riyadh, Saudi Arabia

Accomplishments: Trusted and valued Member of Executive Teams, participated in strategic planning, demand management, and delivery management. Played a pivotal role in implementing DevOps for ITPSD Responsible for CRs throughput KPI in ITPSD Recognized for monitoring and reporting team deliverables in comparison with Gartner specified standards for SDLC phases. Key projects to credit: • MFS - Mobily Financial service – digital wallet service• B2B API for Corporate banking• Enterprise data warehouse and Big data – (Initiation)• E-Invoicing integration with ZATCA• Corporate/retail account sweeping• BAB Digi finance for corporate banking• SADAD for Auto Lease• Corporate deposit card

Riyadh, Saudi Arabia

Accomplishments: Effectively enabled closure of audit comments by Protiviti, E&Y, CMA & TADAWUL for the years 2017 & 2018.  Successfully integrated Custody IMSplus with T24 Core banking and SWIFT systems, that totally eliminated manual posting of financials, reconciliations, and sending SWIFT messages. SPOC with the Saudi Stock Exchange TADAWUL and implemented all regulatory initiatives from TADAWUL

Bengaluru, Karnataka, India (Deputation From Tcs)

Accomplishments: Played a pivotal role in driving accurate assessment and follow-up of organizational risks and successful closure of same in RBS. Conducted travel data analysis & provided measures to enhance travel spending which enabled savings of 23% from previous year’s total travel cost Supplier Performance Assurance (SPA) Champion: Served TCS SPA Champion to coordinate end-to-end cycle of SPA metrics, providing end-to-end visibility, and real-time agilityvered recommendations on new project life cycle.

Jeddah, Saudi Arabia (Deputation From Tcs)

Designation: Hand-selected for Program manager role for the implementation of CFS Program. Consumer Finance Sector – Residential Finance (RF), Auto Lease (AL) and Collections (CL) Automation. Elected as Key Member of Review Committee, charged with driving ITPMO process improvements- analyzed and delivered recommendations on new project life cycle.•Worked with BORIS – Erasmus Program Manager – RBS, Bangalore (Deputation from TCS) •Applied leading edge technology to deliver innovative, dynamically interactive Business Solutions and Applications.•Played a pivotal role in driving accurate assessment and follow-up of organizational risks 2013 and successful closure of same in RBS.•Subject Matter Expert introducing new easy to use risk ready reckoner for Project Managers. •Conducted travel data analysis & provided measures to enhance travel spending which enabled savings of 23% from previous year’s total cost.

Bengaluru, Karnataka, India

Key Responsibilities:•Implemented, integrated and tested modifications for BORIS V3.2 Application using new process of bug fixing that improved TAT •Implemented TCS Bancs by customizing TCS BαNCS Universal Banking Platform and steered the delivery of Model Bank V3.2 •Led delivery of BORIS V3.2 which includes 40 gap items and 17 CRs spread across various streams like Customer & Internal Reporting, Payments, Limits, Pricing, Liquidity Management, Financial Accounting, Loans, Interfaces & NFR.

Riyadh, Saudi Arabia

 Successfully steered the transformation of IVR and Agent systems to a new NORTEL IVR and JAVA platform. Identified & migrated manual services from Agent to automated IVR services, thereby improved service efficiency and reduced costs by 50%. Performed evaluation of MPS-IVR and CC6 at Nortel Networks, London. Envisioned breakthrough IT solutions to prevent fraudulent ATM withdrawals. Served as a Functional Area Representative for the SEI-CMM evaluation, that earned level 3 certification for SAMBA.

Master'S Degree, Computer Applications, First Class

Master Of Science - Ms, Mathematics, First Class With Distinction

Bachelor Of Science - Bs, Mathematics