• Business Analyst with over 10 years of business analyst diverse experience in developing, implementing and maintaining innovative business processes.Interacted with Clients as part of requirements engineering to finalize project scope. Have effectively elicited business requirements based on the directions from project Charter and Business cases -from various stakeholders and have conducted scope review meetings with business owners and stakeholders to get approval on scope.•Analyzed and synthesized results from Joint Application Development (JAD) sessions, proposed alternative tasks if needed and transformed the elicited business requirements, documented business needs and translated them into Functional requirements / Business Requirements Document (BRD) to develop the required business end solutions. •Have facilitated and conducted JAD sessions with IT groups, have converted business requirements into business requirements documents (BRDs), developed User stories, captured functional requirements documents , have worked with projects teams on conflict management issues.•Gathered Requirements from stakeholders, analyzed data and workflows and created Use Cases, Requirement Specifications and Data Flow Diagrams. Proficient in all phases of Requirement Management, including gathering, analyzing, detailing, and tracking requirements. •Participated in QA meetings such as test strategy, test methodology and test plan meetings to set up and understand the ground for UAT phase and to review User acceptance criteria to ensure UAT success and business sign-off walk through following UAT.TECHNICAL SKILLS:Methodologies: Agile / Scrum, Waterfall Operating Systems: MS Windows 2000/2003/2007/2010/2011Databases: MS-Access, MySQL, SQL Server, Oracle, Teradata.Bug Tracking Tools: JIRA, HP ALM, HP Quality Center, Rational ClearQuest Utility Tools: MS Office, MS Excel, MS Project, Adobe Photoshop, Rational Rose, MS VisioTesting Tools: HP Quality Center / Application Lifecycle Management (QC/ALM), JIRA
Truist Bank
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Business AnalystTruist Bank Oct 2022 - Present• Utilized Agile to configure and develop process, standards, and procedures. • worked closely with technical teams to gather and validate data requirements specific to wealth management, ensuring data accuracy and compliance.• Contributed to the development of detailed Business Requirement Documents (BRD) tailored to wealth management projects.• Worked on Agile methodology and responsible for gathering Business, technical and functional requirements for various initiatives through JIRA tool.• Gathered functional and non-functional requirements and involved in development and documentation of Business Requirement Document (BRD), and Software Requirements Specification (SRS) using agile methodology.• Documented data flows, configurations, and testing outcomes in adherence to rigorous audit requirements within the wealth management domain.• Demonstrated in-depth knowledge of wealth management solutions to optimize daily operations and enhance process efficiency.• Assisted wealth advisors in designing and implementing customized investment strategies and portfolio management for affluent clients.• Conducted comprehensive financial analyses, risk assessments, and performance evaluations in support of wealth management decisions.• Maintained strict compliance with industry regulations and upheld best practices for wealth management services.• Utilized advanced financial planning tools and specialized wealth management software to deliver superior client service.
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It Business Analyst ( Wealth Management)Hsbc Bank Jun 2019 - Dec 2020Interface with the business client to understand business needs and requirements, and to help develop and maintain the client relationship.• Build stakeholder consensus and ensure everyone is on the same page, in agreement, and can visualize the solution being proposed.• Develop business cases, requirements, use cases, test plans, test strategies, test cases, and operational procedures and plans.• Document business processes and workflows.• Craft business cases to evaluate the feasibility of technology initiatives.• Identify business and functional requirements by working with application end-users, and lead the collection, analysis, documentation, and coordination of those requirements• Design and execute test cases for application development and implementation projects.• Collaborate with IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible to meet business requirements• Leverage rapid prototyping approaches to present as-is/to-be processes/workflows and rough designs of the proposed solution.• Maintain a comprehensive chronological trail of requirements and agreements and actively contribute to the project change control process. Document and manage issues and actions.• Provide overall support to ensure the successful design, testing, and implementation of applications that support the business unit, Also, provide support in developing training materials and conducting training.• Document and manage issues and actions for IT applications and projects.• Prepare and make presentations using MS PowerPoint and Visio to project stakeholders and management.• Evaluate applications and IT environments, and analyze gaps between current and desired states.
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Us Senior Technical Business AnalystTech Mahindra Jul 2014 - Jun 2019Pune, Maharashtra, InCollaborated closely with wealth management teams to analyze, document, and enhance IT and business processes.Partnered with technical experts to secure and validate data requirements specific to wealth management, ensuring data integrity and regulatory compliance.Facilitated the development of comprehensive Business Requirement Documents (BRD) tailored to wealth management initiatives.Documented data flows, configurations, and testing results to meet stringent audit requirements within the wealth management sector.Leveraged a profound understanding of wealth management solutions to streamline daily operations and optimize processes.Provided critical support in designing and implementing investment strategies and portfolio management for high-net-worth clients.Conducted thorough financial analyses, risk assessments, and performance evaluations to inform wealth management decisions.Maintained compliance with industry regulations and upheld best practices in wealth management services.Utilized advanced financial planning tools and specialized wealth management software to enhance client relationships and outcomes. -
Technical Business AnalystCo-Operative Group Limited Jun 2010 - Jul 2014Work closely with business stakeholders to understand their needs, objectives, and challenges.Elicit, document, and analyze business requirements, processes, and workflows.Translate business requirements into clear and concise functional specifications for technical teams.Collaborate with technology teams to design solutions that meet business needs.Propose innovative and practical solutions to address business challenges.Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.Serve as a liaison between business stakeholders and technology teams.Communicate complex technical concepts to non-technical stakeholders.Present findings, recommendations, and project updates to various audiences.Create detailed documentation including business requirements, process flows, use cases, and user stories.Maintain accurate and up-to-date project documentation throughout the project lifecycle.Create detailed documentation including business requirements, process flows, use cases, and user stories.Maintain accurate and up-to-date project documentation throughout the project lifecycle.Collaborate with project managers to define project scope, objectives, and deliverables.Assist in project planning, estimation, and resource allocation.Identify areas for process optimization and efficiency enhancement.Recommend process improvements and assist in their implementation.Monitor project progress and identify potential risks or deviations from the plan.
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Help Desk AnalystThe Co-Operative Bank Plc Oct 2008 - May 2010Manchester, Greater Manchester, GbHandling e-mails and phone calls from different business areas which includes Head office users, Travel, Pharmacy and Funeral care branches in a professional mannerProviding the effective and efficient service according to the queryLogging calls regarding faults, requests for installations and user logon accounts onto the Call Logging SystemEnsuring accuracy of information and categorization, assigning appropriately and preparing any necessary documentationTroubleshooting and resolving the software and application related issues at the first instanceCreating the user accounts, resetting the passwords, resolving the Customer issues in a timely mannerTo monitor all calls with regard to the SLA and highlight any possible delays to the Team ManagerLogging faults out to maintenance suppliers and third parties, ensuring response times are metProvided training for the new starters across the Service DeskSharing and documenting the updated information throughout the desk
Munawar Ahmed Education Details
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Virginia Institute Of Science And TechnologyCybersecurity And Information Assurance
Frequently Asked Questions about Munawar Ahmed
What company does Munawar Ahmed work for?
Munawar Ahmed works for Truist Bank
What is Munawar Ahmed's role at the current company?
Munawar Ahmed's current role is Business Analyst with over 8+ years of diverse experience in developing, implementing and maintaining innovative business processes..
What schools did Munawar Ahmed attend?
Munawar Ahmed attended Virginia Institute Of Science And Technology.
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