Munawar Shareef Email & Phone Number

▪ Overall 16 Years of Experience in Hardware, Network and System Administration which includes 3 + Years of rich experience in Hardware & Network Configuration as a System Administrator in C-InfoTech (From Dec 2008 to May 2012).▪ And, 2 Years of hardware engineer & sales representative in Pooja Computers at ChenoyTrade Centre, Hyderabad. (From March 2006 to Oct 2008)▪ Build PC on demand with customization, Install and configure hardware components and resolve technical issues.▪ PC Maintenance tasks includes, Backups /Restore, PC Performance Optimize, Security Configuration,Data Migration, Third Party Utilities, Symantec Norton Ghost, PM, VMware, Dame Ware NT utilities, Active Password Changer, NTLDR fixer, etc.▪ Install and configure OS and commonly used software application of Windows Platform.▪ Network setup that includes wired/wireless and involved in network sharing & securing resources.▪ Internet sharing & monitoring and Configuring Windows Network Models.▪ Trouble Shoot multiple issues such as, Hardware problems, Virus Infections, OS Corruptions.▪ Network Communication problems, Domain Client logons, Security Problems, Internet issues, Slow Performance, No Display, Power troubles etc.▪ installing, supporting, and maintaining new server hardware and software infrastructure.▪ managing email, anti-spam, and virus protection.▪ setting up user accounts, permissions, and passwords.▪ support day to day inquiries from end-users.▪ analyzing and resolving faults, ranging from a major system crash to a forgotten password.▪ undertaking routine preventative measures and implementing, maintaining, and monitoring networksecurity, particularly if the network connects to the internet.▪ providing training and technical support for users with varying levels of IT knowledge and competence.▪ supervising other staff, such as help-desk technicians.▪ working closely with other departments/organizations and collaborating with other IT staff.▪ planning and implementing future IT developments and undertaking project work.▪ monitoring and maintaining computer systems and networks.▪ talking staff or clients through a series of actions, either face-to-face or over the telephone, to help setup systems or resolve issues.▪ troubleshooting system and network problems and diagnosing and solving hardware or software faults.

Listed skills include Technical Support, Dns Server, Dhcp, Mcitp, and 5 others.