Product Consultant
CurrentI'm involved in developing and improving our "365tid" workforce management system. My responsibilities include product development, testing, and quality assurance, and I also provide support for sales and consulting. 365Tid is a SaaS solution with about 15,000 active users across different industries, public and private.My main focus is on making the product user-friendly and engaging for both regular users and administrators. I ensure that we stick to agreements and standards, especially when working on integrations/APIs, primarily for Microsoft ERP systems.As a product consultant, I dig deep into understanding the product and addressing any issues that pop up. Dealing with various stakeholders and solving diverse problems, I prioritize maintaining the product's consistency to reassure existing users peace of mind. Additionally, I dedicate time to assisting developers with design, use cases, and testing. And help our sales consultants in getting new clients set up on our solution.