Engr. Muneeb Ali Email & Phone Number

Doha, Qa

Doha, Qatar

Diyar Middle East (Qatar): Customer-centric services and innovative solutions ensuring the success, whilst delivering the technology innovations in accordance to International Quality Standards in the Middle East.Outsourced to Employer's Client

With continued commitment to excellence, world’s largest single-site exporter of Urea, Ammonia, Melamine & Urea Formaldehyde.Skimmed and scrutinized concurrent and prospective endeavours, includes modernization of Network Infrastructure.Developed the Network Infrastructure Landscape with the 'as-is' available documentation.Identified and aligned the IT Landscape gap analysis.Demystified and simplified the integrated brownfield OT & IT components, systems, applications.Induced functional ideas, and harness the technical capabilities of solutions outside the box.Unified the stakeholder for the ownership and adherence of RACI matrix internally and externally, demonstrated the value of RACI for effective communications.Scrutinized the Vendor RACI matrices (Above 1000 lines), associated with functional components, areas and identified areas of gap.Trained the 'How to' element to accelerate and drive the digitalization progression.Reviewed, scrutinized and checked for errors during gap analysis in the areas of software development lifecycle.Transformed the descriptive procedures to functional, purpose driven and augmented outcomes.Demonstrated the enablement and building confidence of IT operation resources to external vendors.Catalysed digitalization program, includes the ERP migration, Operational Technology with a functional role of an Application Architect, a missing functional role in the organization, under the umbrella of IT Solution Architect.Bridged the gap between business and operations by evaluating the transitional functional-to-technical and technical-to-functional capabilities.Adapted the client's ever-changing requirements, such objective, perspective, implied, standardized or enablement.Drew the technical concepts based on the objectives to alleviate the pains of difficult topics.Educated and created the escalation awareness & matrices for improved communications of severity and decisions.Reduced redundant support and operational costs.

Doha, Qatar

MEEZA: A premier, compliant IT Service Provider in Qatar, handling service portfolios, hosting clients, segmenting resources, and managing IT services.Problem-Solving: Applied a solution-focused approach to tackle technical challenges efficiently.Documentation and Presentation: Proficiently created Service Design Packages, including HLD, LLD, DR, and Fault Correction, aligned with WAN/Internet standards.Design Visualization: Transformed complex data into actionable design scenarios, aiding decision-making.Design Management: Oversaw design considerations, collaborated with stakeholders, and tracked milestones.Visual Tools: Utilized MS Visio and Whiteboard for flexible and efficient design creation.TCO and ROI: Promoted TCO and ROI integration within ITIL for better commercial decisions.Stakeholder Communication: Used diagrams (UML, Block, HLD, LLD) for effective communication.Network as a Service: Illustrated bidirectional traffic flows between Customers and Employers in detailed HLD, LLD, and CM documents.Client Services: Managed client-facing services, focusing on security awareness.Design Review: Thoroughly assessed design submissions from various sources.Innovation: Advocated for new technologies, enhancing services and reducing costs.Cross-Functional Coordination: Collaborated with teams to achieve project objectives.Process Optimization: Improved operational practices, including cabling and naming conventions.Conflict Resolution: Expertly resolved disputes, ensuring the best interests of the employer.

United States

Digital States: A Cloud Professional Service Provider, in collaboration with in-house Professionals and multiple Vendors, serving US customers.Documentation and Presentation: Proficiently created High-Level and Low-Level designs and presentation materials.Project-Based Responsibilities:Cisco Umbrella Project Leadership: Led Cisco Umbrella project for US Customer with multiple DNS security use cases.Technical Problem Solving: Provided support for Cisco Multi Site Orchestrator, Alcatel switch migration, firewall activities, and US Government projects.Network Migration: Successfully moved network (LAN/SAN) from N5k to N9K for a US Customer.Data Center Technologies: Supervised Cisco Data Center technologies deployment (Cisco ACI & Hyperflex) for US Government.Effort Estimation: Defined project/task effort levels for accurate expectations.Post-Project Support: Offered support post-project completion.Training:Training Presentations: Compiled training materials for Cisco UCS-X and Converged Infrastructure technologies.Solution Integration: Demonstrated Cisco UCS-X integration with FlexPod/FlashStack.Cisco Hyperflex Deployment: Presented simplified Cisco Hyperflex two-node edge deployment with Cisco Intersight.SDA Demo Documentation: Created SDA demo materials for customers.Problem Solving for Customers: Provided solutions for network, security, and system issues in brownfield environments.Cutting-Edge Technologies: Utilized advanced technologies and protocols for all activities.

United States

Hands-On:- Lab Environment for demonstration- Implemented Azure Stack Development Kit as a POC & POV- Provisioned on cutting edge nodes Cisco UCS-C, UCS-B, UCS Chassis, UCSM, DCIM, UCS Central, Director, Hyperflex, Nexus 9K, Cisco ACI, OOB, InBand connectivity, common services, VPN setup, VMWare vSphere, vCenter, NSX-V, NSX-T, vRealize Operations- Provisioned on emerging technologies such as Cisco Tetration, Umbrella, Intersight, , SD-WAN, SDA, Cloud Center, App Dynamics in Lab environment to demonstrate for Cisco Activate Fiscal Year 2019 and 2020- Provisoned Storage Based protocols Fibre Channel, iSCSI, Fiber Channel over Ethernet with FlashStack & FlexPod- Designed & implemented Cisco ACI advanced use cases such as ACI Remote Leaf, ACI MultiSite with MSO (On Prem & AWS Cloud)-Projects:- Architect the VDI Solution for the Rowland Unfied School with two sites comprised of VMWare vSphere, VDI, stretch cluster including the Cisco Network Nexus Switches & Hyperflex nodes. Hands On included the provisioning of 6 T4 GPUs per Hyperflex 2U node comprising of 48 T4 GPUs, Nexus any cast gateways for the stretch cluster using BGP EVPN, license initialization with VMware, NVIDIA, Cisco- Responsible for designing the solution in their existing environment and blending the solution for the audience i.e. Students, Task Workers and Staff from inside the school premise and remote users with Chrome Books- Designed and Implemented Cisco Tetration as a Service for the US Govt. CalPERS with big audience Application, Database, System (Linux & Windows) Team in detection mode and limited enforcement for certain workloads- Discovered application dependency mapping with agentless tools such as device42 and RISC Tools- Migrated the On-Premise Site-to-Site VPNs to the Fortigate Firewall hosted on the Azure.

Lahore, Punjab, Pakistan

- Responsible for the uptime of the IT Network & Security driving the business of the employer- Reported to Senior IT Manager & General Manager and also to the Executives- Managed more than 17 individuals under IT team spread across- Evaluated the subordinates based on their performance, role and dedication to determine their KPI- First line of IT escalation handler from Head Office, Branches, Factories.- Outlined a road map to revamp the IT Network & Security infrastructure in terms of improving the IT services.- Solutions with Benefit over Cost for the challenges with indoor and outdoor wireless signal and strength with vendor Unifi outdoor and Cisco indoor- Business value added proposal that could reach out to the right audience of the employers whilst colloborating with all individuals in the team- ISP Vendor handling for the backhaul wired networks with multiple parties serving a link at different point.- Liaison with third party vendors to revamp certain components such as the CCTV Camera (DVR or NVR based), Storage with SAN connectivity, Solutions for the degraded hard disks due to unfirendly environment conditions etc- Revaluated the third party vendor business proposals to offer certain product or services that could enhance & improve the IT Services- Troubleshoot the Layer 2 loops, compute load on the Firewalls serving as the Perimeter/Edge firewall, Data Center outage, NOC.- Mitigated an identity theft when a malicious actor utilized an employee email account to send inappropriate email to the executives- Identified the risks in terms of passive cable, redudancy to achieve resiliency, robust infrastructure.- Overcomed layer 2 challenges and adjancies with ISP provider in the MAN topology with WAN network- Planned activities to enable securitng the IT Network from OSI - Layer 1 to Layer 4.- Introduced the Hybrid Cloud modeling and importance of point of presence and critical nodes on prem- Tools: SolarWinds, MS Exchange, VMWare vSphere etc

Lahore, Punjab, Pakistan

- Followed an organizational process for the operational reqests such as configuration change, VPN setup, configuration release etc- Aligned with predefined SLA, OLA internal and external Customers- Worked in 24x7 shift schedule under NOC- Migrated & offloaded the employers' reserve IP address from two pairs of Cisco Routers to the Firewalls. The purpose is to advertise and publish employers' public IP address for better convergence in case there is outage or service degradtion causing inconvenince to the Customers, Call Center etc- Handled employers' two Data Center and 5+ corporate sites single handedly when alone in the shift- Investigated the root cause of the errors, issues and problems- Reponsible to revamp the broken port channels in the corporate network by properly establish and validiting it.- Mitigation of DDoS appeared 2017 with F5 Silverline as the intermediate hop to intercept the DDoS attack. The downside of this solution was increased latency that was intercepted in Europe. It cause service degradation especially for the Call Center Response. - Document synchronization such as Network Patch Management using the SVN- Updating the Network Diagrams after over a period of time using the MS Visio- Clean up of the old and obselete configuration.- Responsible to setup Site to Site VPN Configuration for either cases if Client Network overlaps with employer's or other customer network or it's not overlapping- Debug the VPN Setup with multiple vendor VPN supported hardware from Customer- Steered network traffic manually in case there is an outage from one of the ISP or service degradion- Utilized at minimum the emergency account/break glass when needed- Automated the tedious task of information retrieval from all the network nodes (switches, etc) using Python and parsing the right information in Excel- Tools: NAGIOS, XYMON, CACTI for Monitoring. SolarWinds for CMDB, Cisco ACS as IAM,

Lahore, Punjab, Pakistan

- Assigned for Customer Etisalat OSS/BSS project with Ericsson Order Care (former ConceptWave)- Learnt by self the Object Oriented Language, Structured Query Language, Coding best practice for reusability with different scripts, troubleshooting- Utilized the tool for engineering such as SOAPUI, Notepad++, Oracle SQL, XML formater- Trained myself with tmForum framwors such as eTOM and SID model for this project- Collaborated with Ericsson facing Stakeholders and internal team to move forward with phased approach- Test & implemented the integrations- Utilized the general SDLC, BPML & UML to transform the Business use cases into the technical use cases- Performed the integrations (such as asynchronous & synchronous)

Bachelor Of Science - Bs, Electronics Engineering

Activities and Societies: - IEEE GIKI Chapter. CDES Technical Specialization: - Computer Networks - Computer Graphics - Power &.

Cambdridge Advance Levels, Pre-Engineering

A (90%+) Grade subjects: Math, Chemistry, Physics, Urdu. B (80%+) Grade subjects: Biology - Cambridge Advanced Levels (General Certificate.

Cambdridge Ordindary Levels, Sciences

A Grade (90%+) subjects: Maths, Advance Maths, Chemistry, Urdu, Pakistan Studies. B Grade (80%+) subjects: Biology, Physics, English.