I lead multiple teams responsible for backend platforms crucial for Starbucks Rewards, mobile, and delivery ordering. These systems efficiently manage over 5000+ requests per second, maintaining response times under 200 milliseconds to ensure an optimal customer experience.I've led migrations to AWS and Azure, enhancing our infrastructure's cost-efficiency and resilience. My partnerships with industry leaders like AWS, Microsoft and Google ensure we leverage cutting-edge technologies effectively.In leading these teams, I foster a work environment that promotes growth, humor, and innovation. My commitment to best practices in software architecture enables rapid adaptation to market changes and empowers engineers to excel.

Creating business critical scalable services and integrated systems for mobile ordering and payments consumed and loved by millions of customers around the world.

Croem Inc. is an industry leader in payment processing with the goal of bridging the gap between clients and merchants in today's highly technical environment. As the Senior Software Engineer, I am responsible for researching and implementing new technologies, in addition to leading the development for our products and platforms which have been outlined below. 1) Credit card payment processor platform which is capable of handling thousands of concurrent transactions. For this product, I have implemented new technologies, such as a microservice architecture, a local Docker management infrastructure, and a scalable messaging que based transaction flow which utilized a distributed RabbitMQ broker and SQL log shipping system for concurrency among data centers. 2) MongoDB based medical billing and claim management Software as a Service (SaaS). For this project, I have translated LINQ queries into efficient native Mongo queries and have defined a HIPPA compliant release and data management process. Achievements:- Increased core API throughput for the credit card payment processor by 300+% by customizing C# and ASP.NET pipelining by using middleware and Redis- Optimized the medical billing and claims management SaaS average screen load time from 23 seconds to 150 milliseconds - Exponentially decreased incident resolution time by implementing log management and monitoring services based on local ElasticSearch Logstach Kibaba (ELK) stack- Enhanced communication and efficiency between IT, business and management personnel by establishing a code review policy, Continuous Integration tools, Git source control, issue management and local knowledge base systemsKey Technologies: ASP, .NET, Docker, ELK, SQL, C#, LINQ, RabbitMQ, Git

Croem Inc. is an industry leader in payment processing with the goal of bridging the gap between clients and merchants in today's highly technical environment. As a Software Engineer, I utilized ASP.NET, MVC, AJAX and Service Oriented Architecture (SOA) to redesigned the APIs and management portal for our credit card transaction gateway product. Achievements:- Migrated a highly active API interface- Provided end of life support to legacy customers- Developed XML and JSON APIs- Created authentication policies and wrote documentation that was used by in-house and external iOS, Android and POS terminal teams to allow services to process credit card transactions- Developed infrastructure services using C# scheduled services and SQL stored procedures to detect and mitigate Payment Card Industry (PCI) data violations Key technologies: C#, ASP.NET, MVC, AJAX, SQL