Career oriented customer service and sales representative, equipped with the experience of CRMs and customer service techniques. Sales enthusiast and goal seeker expert in team management and always meeting the targets.
-
Technical SpecialistHl Pro Tools Aug 2023 - PresentUnited StatesTechnical supportOnboarding clientsAccount setupAssisting clients with funnels and other troubleshooting issues -
Compliance SpecialistKeeptruckin Oct 2021 - Oct 2022Lahore, Punjab, Pakistan -
Technical ProfessionalEvse Adapters Jul 2021 - Aug 2022United StatesZendesk expertHandling customer queriesSaving cancellationsTechnical support
-
Customer Service Team LeadAbacus Consulting Jan 2021 - Sep 2021Lahore, Punjab, PakistanCampaign: Great Lakes Medical Lab (USA)• Make outbound calls to leads(B2B)• Field inbound calls and emails.• Managing appointments/rescheduling for COVID tests.• Educate patients/travelers for the process of testing.• Test different tactics and channels to optimize our sales process.• Managing a team of 5 personals.• Training new hires for all portals and call procedures.• Analyzes complaints from customers and provides adequate resolutions.• Prepares… Show more Campaign: Great Lakes Medical Lab (USA)• Make outbound calls to leads(B2B)• Field inbound calls and emails.• Managing appointments/rescheduling for COVID tests.• Educate patients/travelers for the process of testing.• Test different tactics and channels to optimize our sales process.• Managing a team of 5 personals.• Training new hires for all portals and call procedures.• Analyzes complaints from customers and provides adequate resolutions.• Prepares documents and reports for future reference.• Develops and maintains vast knowledge of the products and services being offered.• Conduct surveys regarding products, services and customer service experiences. Show less -
Customer Service SpecialistVirtism Mar 2020 - Jul 2021Lahore, Punjab, PakistanCampaign: www.iolo.com SAAS company (USA)• Assisting the customers for their queries and issues through hat and emails• resolving their issues regarding their software subscriptions • installation of software in remote session• Activation of software in remote session• saving cancellations and processing refunds if required• upselling other software to existing customers• onboarding new clients (from all over the world)• updating CRMS like zendesk, 2checkout,… Show more Campaign: www.iolo.com SAAS company (USA)• Assisting the customers for their queries and issues through hat and emails• resolving their issues regarding their software subscriptions • installation of software in remote session• Activation of software in remote session• saving cancellations and processing refunds if required• upselling other software to existing customers• onboarding new clients (from all over the world)• updating CRMS like zendesk, 2checkout, limelight, UStechsupport, Show less -
Sales RepresentativeArhamsoft (Pvt) Ltd Aug 2017 - Aug 2019Lahore, Punjab, PakistanCampaign: Debt Management Company (U.K) • Dealing with outbound calls• Pitching the service for the people who had debts over 5000 Pounds• managed their debts.• Gathering information and forwarding it to manager. -
Customer Support SpecialistMindbridge Pvt Ltd Sep 2016 - Jun 2017LahoreCampaign: Funvantage (USA) • Dealing with incoming calls• Pitching the product (Funvantage and Roadside auto insurance)• Gathering payment information and processing the order• Forwarding the call to closer/upseller.
Muneeb Azam Education Details
-
Business/Commerce, General -
Gujrat UniversityCommerce -
Shiblee College FaisalabadBusiness/Commerce, General -
Beacon House School SystemScience
Frequently Asked Questions about Muneeb Azam
What company does Muneeb Azam work for?
Muneeb Azam works for Hl Pro Tools
What is Muneeb Azam's role at the current company?
Muneeb Azam's current role is GHL expert.
What schools did Muneeb Azam attend?
Muneeb Azam attended University Of Central Punjab, Gujrat University, Shiblee College Faisalabad, Beacon House School System.
Not the Muneeb Azam you were looking for?
-
-
-
Muneeb Azam
Student At Shaheed Zulfikar Ali Bhutto Institute Of Science And TechnologyIslāmābād, Pakistan -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial