Helping manager for 3PL payments recons.• Deliver a logistics and materials service focused to meet specific project start-up and field operational requirements.• Ensuring that all logistics and materials management operations and delivery requirements originating from within Supply Chain and /or from internal customers and end-users are met on schedule.• Planning and implementing logistics operations and materials management strategies for both routine operations and special projects.• Conferring with internal customers/stakeholders and soliciting feedback to initiate continuous improvement in logistics and materials control operations.• Establishing or adjusting priorities, workflows and procedures to meet logistics management demands as dictated by operations and production schedules.• Assisting the Manager / Logistics Operations Manager in all works.• Transferring knowledge to PK staff in materials and logistics best practices.• Updating status of orders on company software on daily basis.• Clearing backlog of pending orders which are delayed by 3PL and coordinating with 3PL for clearing of backlogs.• Making a Lead time report for each 3PL contractor with pending’s reports also strong following up on backlogs that need to be cleared.• Providing solutions and making policies for the internal warehouse operations for smooth procedures.• Uploading the status of delivered/failed packages.• Receiving the rejected packages which come from 3PL’s (Third-party logistics).• Making the daily backlog reports for the department of logistics.• Making the lead time reports for each 3PL contractor for monitoring their performance.• Clearing the backlogs on the systems by uploading and coordinating with other departments for end-to-end processes.• Making SOP for the upcoming projects.• Sharing each tracking detail with 3PL for booking of the packages to the customer.

Managing logistics operations for Daraz.pk (Ali Baba Group)• Driving Fulfilment KPIs, ensuring all customer orders are fulfilled within the stipulated time.• Monitoring 3PL KPIs for delivery of orders to customer doorstep as well as Rejections.• Monitoring and reconciliation of Cash Flows (COD payments) received from 3PL against orders delivered to customers.• Act as a bridge between Customer Services and Vendor Management to ensure all customer queries regarding products are resolved within the stipulated time.• Monitoring Customer Service’s KPIs to ensure superior customer service levels.• Coordinating with E-com Team to take the best out of the available resources.• Setting up Dispatch Fleet. Coordinating with Logistics partners for delivery and returns.• Driving TATs for order placement to delivery as well as delivery to returns cycle.• Designing process flows and KPIs to ensure superior service level commitments to customers• Planning for upcoming events related to the processes and hiring staff and materials.• Presenting backlog reports to the management related to LMS & TMS and on-ground issues with solving solutions.• Helping manager sortation for planning and arranging or raising procurement-related needs for the upcoming events.• Guiding the team and making the standard package processes for a safe environment and customer satisfaction.• Aligning Fulfilment and Dropship stakeholders for moving the loads towards sort in cut-offs.• Hiring the contractual staff regarding the load forecast.• Investigating and working on reducing losses and damages.• Making SOP for standard procedures of operations.Manage both indoor and outdoor teams of around 200 to 300 staff and give parcels for delivery, managing cash and the team of cash, looking at sorting and the sorters, working on backlog, controlling the budget, and the complete operational task of E-commerce and logistics.

• Directing all transportation activities.• Developing transportation relationships.• Monitoring transport costs.• Negotiating and bargaining transportation prices.• Dealing with the effects of congestion.• Confronting climate change issues by implementing transport strategies and monitoring an organisation’s carbon footprint.

Managing operation and logistics ,coordinate with vendors, developments on products maintaining accounts ,uploading ,coordinate with customers

Quality AssuranceQuality Inspection of the items received from Vendors on a specific Criteria.Sending QC Failed Items back to the vendors by consolidating with system generated reports.Controlling and looking after all the Bad-inventory received from different departments and managing segregation of items locations wise.Looking after Fixing Team of GM and Fashion.Daily reporting of the items received, fixed, and channelized.System reconciliation of the items received from Production and Marketing department.ReceivingMaintaining calendar schedule of the vendors arrivalsVendor coordinationSystem generated receiving of the goodsInboundingItems Received from receiving department and SortingGenerating barcodes and barcode pastingMoving of the goods to Inventory for stackingOutboundPicking of the goods for the orders placedOrder processing on stationShipping of the goods with respective shipment provider