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Muneeba Awais Email & Phone Number
IT and Dialing Software Manager
at
Xtreme BPO Solutions
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
IT and Dialing Software Manager
Location
Rawalpindi, Punjab, Pakistan
Who is Muneeba Awais? Overview
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Quick answer
Muneeba Awais is listed as IT and Dialing Software Manager at Xtreme BPO Solutions, based in Rawalpindi, Punjab, Pakistan. AeroLeads shows a matched LinkedIn profile for Muneeba Awais.
Muneeba Awais previously worked as IT & Dialing Software Manager at Xtreme Bpo Solutions and IT Officer at Xtreme Bpo Solutions. Muneeba Awais holds Bachelor Of Science - Bs, Computer Software Engineering from Riphah International University.
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Xtreme BPO Solutions
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Profile bio
About Muneeba Awais
Passionate software engineer currently serving as an IT officer. My journey began with a strong educational background in Bachelor of Software Engineering. Through hands-on experience and continuous learning, I've honed my skills in Bootstrap, HTML, Java, C#, Django, Python. In addition to my professional role, I've been actively engaged in freelance web development projects. This experience has not only expanded my technical expertise but also enhanced my ability to effectively communicate and collaborate with clients to bring their visions to life.My approach to software engineering is rooted in creativity, problem-solving, and a commitment to delivering high-quality solutions that meet both user needs and business objectives. Whether it's optimizing systems, developing innovative applications, or crafting user-friendly interfaces, I thrive on challenges that push me to grow and innovate.I'm excited about the opportunity to leverage my skills and experiences to contribute to dynamic projects and collaborate with like-minded professionals. Let's connect and explore how we can work together to achieve remarkable results.
Current workplace
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3 roles
Muneeba Awais work experience
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It & Dialing Software Manager
CurrentIn addition to IT related responsibilities I am:Managing and administering call dialing software platforms, including configuration, optimization, and maintenance.Collaborating with call center management to understand business requirements to implement dialing strategies that meet operational goals.Monitoring and analyzing dialing system performance, identifying opportunities for improvement and implementing enhancements to enhance productivity and performance.Conducting regular audits of dialing systems to ensure compliance with regulatory requirements and industry standards. Providing technical support and troubleshooting assistance to call center agents and supervisors, resolving issues related to dialing software promptly and effectively.Developing and maintaining documentation, training materials, and standard operating procedures for dialing systems and processes. Staying up-to-date with advancements in call center technology and industry best practices, recommending innovative solutions to enhance performance and efficiency.Gained knowledge of predictive dialing algorithms, compliance regulations (e.g., TCPA), and call center metrics (e.g., abandonment rate, connect rate).Managing integration of call dialing software with CRM systems.
Nov 2023 - Present
It Officer
Managing and maintaining all IT systems, including hardware, software, networks, and peripherals.Installing, configuring, and troubleshooting computer hardware, software, and network devices.Monitoring system performance and implement necessary upgrades or repairs to ensure maximum uptime and efficiency.Providing technical support to end-users, resolving IT-related issues promptly and effectively.Implementing and enforcing IT security policies and procedures to protect sensitive data and ensuring compliance with regulatory requirements.Managing backups and disaster recovery procedures to safeguard critical data and minimize downtime.Collaborating with other departments to identify IT needs and implementing solutions that support business objectives.
Dec 2022 - Oct 2023
2 education records
Muneeba Awais education
Bachelor Of Science - Bs, Computer Software Engineering
Intermediate In Computer Science, Computer Science
FAQ
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What company does Muneeba Awais work for?
Muneeba Awais works for Xtreme BPO Solutions.
What is Muneeba Awais's role at Xtreme BPO Solutions?
Muneeba Awais is listed as IT and Dialing Software Manager at Xtreme BPO Solutions.
Where is Muneeba Awais based?
Muneeba Awais is based in Rawalpindi, Punjab, Pakistan while working with Xtreme BPO Solutions.
What companies has Muneeba Awais worked for?
Muneeba Awais has worked for Xtreme Bpo Solutions.
How can I contact Muneeba Awais?
You can use AeroLeads to view verified contact signals for Muneeba Awais at Xtreme BPO Solutions, including work email, phone, and LinkedIn data when available.
What schools did Muneeba Awais attend?
Muneeba Awais holds Bachelor Of Science - Bs, Computer Software Engineering from Riphah International University.
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