• Maintain drug inventory levels by ordering necessary medications and supplies, and verifying deliveries against purchase orders.• Recruit, train, coach, and motivate pharmacy technicians and ensure high levels of customer service and safety are maintained at all times.• Mixed various pharmaceutical preparations according to written prescriptions.Developed work flow procedures to maximise productivity and reduce errors. Eliminated 90% of waste and discovered several billing errors totaling over £5,000.• Communicated with all customers and staff in a pleasant and professional manner.

• Ensuring the correct and safe supply of medical products to the general public• Maintaining and improving people's health by providing advice and information as well as supplying prescription medicines• Troubleshooting and identifying areas of concern within individual stores and staff members• Daily balancing of controlled drug quantities in each store• Driving sales and motivating staff to promote company’s vision• Supervising daily running of the store• Performing Medicine use reviews on patients taking long term medication• Training pharmacy staff

• Provide good and professional customer care service to patients• Driving sales and motivating staff to promote company’s vision• Overseeing standard operating procedures• Weekly balancing of controlled drug quantities in each store• Keeping up to date with current pharmacy practice, new drugs and their uses• Supervising daily running of the store• Performing Medicine use reviews on patients taking long term medication• Updating pharmacy staff with current healthcare issues and treatments

• Entered new patient profiles and prescriptions into medication input software system.• Communicated directly with doctors’ offices via telephone, fax and email.• Provided friendly customer service at prescription drop-off and pick-up counters.• Worked closely with staff and used medication input software to safely and accurately dispense medication.• Accurately recorded compounded products and prepared appropriate labels.Verified patient data and billing information

• Befriended patients and relatives who needed extra support• Developed good communication skills with a range of patients and hospital staff• Used computerised systems for data entry of patient details and learned the importance of confidentiality within a medical/hospital setting• Learned to remain calm and show initiative when necessary

• Developed communication skills through liaising with ward staff and patients.• Learned that it is essential to concentrate on the task in hand until completion• Responsible for packaging the drugs for each ward into the appropriate labelled bag, sealing the bag and registering its delivery on the computer system using the automatic electronic scanning system.• Responsible for delivering the drugs to the wards and obtaining a signature from the sister on duty who checked the drug delivery