Muneeb Ahmed Email & Phone Number

Lahore, Pk

Lahore, Pk

Aarfa Kareem It Tower

Assistant Program Officer (Operations)

Lahore, Punjab, Pakistan

-Requirement Gathering: Collected and documented business requirements. Translated business needs into functional and technical specifications.-Process Analysis: Analyzed existing business processes to identify bottlenecks and inefficiencies. Recommended improvements and worked with stakeholders to implement new processes.-Solution Design: Developed detailed process flows, use cases, and user stories to guide technical teams in building solutions. Ensured alignment with business… Show more -Requirement Gathering: Collected and documented business requirements. Translated business needs into functional and technical specifications.-Process Analysis: Analyzed existing business processes to identify bottlenecks and inefficiencies. Recommended improvements and worked with stakeholders to implement new processes.-Solution Design: Developed detailed process flows, use cases, and user stories to guide technical teams in building solutions. Ensured alignment with business goals.-Stakeholder Collaboration: Acted as a liaison between business stakeholders and technical teams, facilitating effective communication and ensuring project success.- Project Support: Supported project managers with planning, execution, and monitoring of projects. Provided regular updates to stakeholders to manage expectations.-Testing and Quality Assurance: Collaborated with QA teams to design test plans, execute test cases, and conduct user acceptance testing (UAT). Ensured solutions met business requirements and quality standards.- Documentation and Training: Created comprehensive documentation for new processes, systems, and user guides. Provided training and support to end-users during and after implementation.- Continuous Improvement: Stayed current with industry trends and best practices, suggesting improvements to existing systems and processes to drive efficiency.Skills and qualifications:- Analytical Skills: Strong analytical and problem-solving abilities, with experience in identifying and resolving business challenges.- Technical Proficiency: Proficiency in business analysis tools and techniques. Familiarity with software development methodologies (e.g., Agile, Scrum) and project management tools.- Communication Skills: Excellent verbal and written communication skills. Capable of conveying complex information to diverse audiences.- Interpersonal Skills: Effective at building relationships with stakeholders at all levels. Strong teamwork and collaboration skills Show less

Aarfa Kareem Software Technology Park, Model Town,Lahore

1. Work as an internee Operations at the IT centric anti dengue project run by the PITB.2. Coordination and liaising with the various stakeholder departments involved in the anti-dengue operations along with the district government.3. Preparing analytical reports specifying the statistics representing KPIs that the stakeholder departments entrusted with.4. Presentation of the weekly performance report to the chair at the TERC meetings held at various TMAs mainly Nishter Town… Show more 1. Work as an internee Operations at the IT centric anti dengue project run by the PITB.2. Coordination and liaising with the various stakeholder departments involved in the anti-dengue operations along with the district government.3. Preparing analytical reports specifying the statistics representing KPIs that the stakeholder departments entrusted with.4. Presentation of the weekly performance report to the chair at the TERC meetings held at various TMAs mainly Nishter Town, Lahore.5. Preparing weekly letters specifying KPIs.6. Carrying out troubleshooting and training sessions at the various districts across Punjab province.7. Preparation of presentation at PPT for the Cabinet Committee Meeting held every week. Show less

Master Of Business Administration - Mba, Information Systems And Operations & Supply Chain Management, 3.24/4.00

Bachelor Of Business Administration (Bba) Hons, Finance And Financial Management Services, B+

Mtriculation, Science, B+

Activities and Societies: Participate in the debating competitions, executive member of discipline Organizing society, captain of cricket.

Bachelors, Business Administration

Activities and Societies: Attending Seminars

Fsc. Pre-Engineering

Activities and Societies: Sports