I had the privilege of working closely with cross-functional teams to refine and enhance their product development processes. I empowered cross-functional teams to excel in agile product development, incorporating OKRs (Objectives and Key Results) and KPIs (Key Performance Indicators) to drive success.• Spearheaded a successful agile transformation, leading to a 30% boost in team productivity within the first six months.• Implemented lean principles and streamlined workflows, resulting in a 25% reduction in project delivery time.Spearheaded the integration of AI-driven analytics to enhance product features, leading to a 30% increase in user engagement.Initiated a project using machine learning algorithms to predict customer behavior, improving targeted marketing strategies.

Map the entire value stream including multiple component teams using Mural starting with initial committee publication and ending with release to the customers. Utilize five why analysis method to determine causes of identified waste while performing root cause analysis. Reduce the time to market substantially by broadly implementing the improvement recommendations across the enterprise. Mentor software development technical teams and management towards improving Agile processes, practices, and techniques by coaching and delivering training classes. Develop and deliver presentations to various levels of stakeholders and leaders and facilitate working sessions to identify resolutions.Managed the development of AI-enhanced diagnostic tools, reducing analysis time and improving accuracy.Collaborated with data scientists to integrate machine learning models into existing products, enhancing predictive capabilities.● Successfully reduced the lead time for BreakPoint Delivery from six years to less than 12 months by utilizing digital tools to automate manual processes and improve time to market.● Drove organization-wide Agile adoption strategy and rollout plans for clients and work with multiple teams with varying levels of Agile maturity to determine the team’s current state, and processes to develop plan to adopt Agile or improve current use of Agile.● Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 10 departments and cut down paperwork by 75%.● Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity.

Pioneered the Agile Transformation in the Ford Mobility organization, enhancing the performance of the UI/UX Software Development Teams from Base Camp one to Base Camp four. Instructed training on Agile Fundamentals, Backlog Refinement, Kanban, and User Story Mapping. Improved DORA performance metrics including throughput, cycle time, and lead time. Proposed guidance to ensure effective application of Agile principles and applicable standards in alignment with the methodologies such as XP, Lean and Kanban.● Reduced customer complaints in the app by 80% through enhanced user experience based on customer feedback.● Streamlined the release lead time from 6 months to 2 weeks by reducing work in progress and forming dedicated cross-functional teams.● Saved money spent on unused features by 80%, restructuring the organization into product-driven teams, bringing customers closer to the development teams.

My journey as a Product Manager at HourTimesheet.com was marked by a relentless commitment to enhancing time and attendance software for our users. I drove the product strategy, prioritized user experiences, and collaborated closely with cross-functional teams to ensure that our product met customer needs and contributed to our business growth.Responsibilities:• Guided the development and execution of our product strategy by conducting market analysis, competitive assessments, and roadmap planning to ensure alignment with business objectives.• Worked closely with engineering, design, and other teams to define product requirements, set priorities, and ensure the successful execution of the product roadmap.• Collaborated with UX/UI designers to create intuitive and user-friendly interfaces, exceeding customer expectations.• Established and monitored key performance indicators (KPIs) to make data-driven decisions and optimize product features and functionalities.• Maintained transparent communication with all stakeholders, ensuring alignment across the organization and promoting collaboration.• Established KPIs to track return on investment, applied continuous improvement principles, and effectively reduced technological debt, enhancing product efficiency.• Technologies: AngularJS, Ionic, Java, Spring framework, REST, AWS, MongoDB, QuickBooks marketplace

Worked as a scrum master with software development teams working on BridgeSuite, a healthcare member communication software solution that enables organizations to create, review and manage critical communications from a single streamlined application. Major clients of the product include Kaiser Permanente and Med ImpactResponsibilities:• Coached client’s software development teams on the Scrum framework• Conducted product identification session and helped build a feature backlog• Coordinated efforts with cross functional teams in Development, DevOps, QA, Program/Governance and deployment to develop complete technical and business understanding.• Coordinated Release efforts with Customers and DevOps support teams.• Conducted Scrum-of-Scrums and retrospective of multiple pods and managed release deliverable.• Created, managed product roadmaps, and product releases as per overall corporate vision and strategy.• Initiated KPIs to monitor return on investment, implement continuous improvement values and mitigated technical debt.• Facilitated backlog grooming and setting priorities as per product roadmap and release plans.• Conducted weekly lunch & learn training as well as community of practices at team level on different topics to encourage learning across teams.• Coached team and made recommendations to use acceptance test driven development and performing valid test-driven development.• Coached production support team in using Kanban boards for visualizing and resolving production/post deployment defects.Technologies: .Net framework, AngularJS, MongoDB, Microsoft Azure

I was responsible for supporting the product development effort for AeroComponent. It is Aeroxchange’s online supply chain marketplace for airlines, supported by a consortium of 12 international airlines. Major consumers of the product included FedEx, Lufthansa, American airlines and many others.Responsibilities:• Responsible of documenting and managing Business and Functional requirements.• Worked with users to capture their feedback on application usability and illustrated wire-frames and requirements.• Created, managed product roadmaps, and product releases as per overall corporate vision and strategy.• Initiated KPIs to monitor Return on Investment, implement continuous improvement values and mitigated technical debt.• Trained teams on JIRA for managing requirements, using information radiators and other performance indicators. Worked with geographically distributed teams.Technologies: Java, Oracle DB, Vaadin, Tomcat

Worked as a business analyst a mobile app named "Cricket Companion". Cricket companion is a free mobile application for java enabled mobile phones. It not only provides live ball by ball coverage of all international cricket matches but also provides on demand statistics with a rich user experience.Responsibilities:• Worked on gathering requirements and design considerations for the app running on multiple devices• Conducted focus group sessions to gather feedback from end customers