Retail Store Manager
Chicago, Il
Recruited, hired, trained, developed, and directed retail sales teams. Oversaw client relations, new account development, and customer service. Supervised administrative functions, inventory cash flow, merchandising, and operations. Conducted ongoing staff development and personal growth planning for employees.• Implemented a sales-tracking spreadsheet to replace a manual form writing process to increase efficiency.• Developed innovative and effective marketing programs; exceeded store sales quotas.• Successfully managed on of the highest producing Verizon Wireless dealer locations in the Chicago market.• Received several "Sales Manager of the Month" awards.• Created a team spirit within the stores that results in increased sales, long-term employees, and customer satisfaction.