Muneeza Khan Email & Phone Number

Manage three e-commerce platforms Etsy, Amazon, and BigCommerce Store that create an exceptional shopping experience via email, messaging, online chat, and phonePartner with the Graphic Designer and Production Team to make order changes and solve any order issuesRespond to bulk inquiries with accurate pricing and detailsUpdate Customer Relationship Management (CRM) system with bulk customer information and schedule follow-upsMonitor online customer reviews daily and respond accordinglyMake changes to websites including copy, pricing, inventory, and shipping updates to maintain Service Level Agreement (SLA)File damaged/lost package claims with shipping carriers and track reimbursementsRun weekly and monthly sales reports for various teamsCreate and track monthly employee expense reports and occasionally create invoices through QuickBooks and provide the data to the right stakeholderExport and import customer reviews from/to e-commerce platforms through .csv filesCreate and distribute internal employee communications such as monthly e-newsletters, customer reviews, print copies, etc.

Crown Point, In- Usa

o Submit compliance reports regarding student enrollment, attendance, calendar, home language, mobility, testing, and voucher enrollment to the IDOE in order to maintain accreditation and the ability to accept vouchers o Review and rewrite policies to ensure the proper and smooth running of the school o Process students for enrollment, including those that are using state-funded vouchers as tuition payment o Prepare and alter master schedule for all classes, to allow students the ability to be placed in appropriate classes while giving teachers a preparation period o Review all outgoing progress reports and report cards o Ensure that all computers/iPad are functioning properly so that students may take computer-based assessments as deemed necessary by the state and in-house administrator o Communicate frequently with parents to inform them of school events, activities, etc., through a Friday Letter in hard copy, through One Call Now, and through the Remind application o Experienced in adeptly handling administrative matters including screening calls, managing calendars, updating website, planning and scheduling meetings, making travel arrangements, composing documents and organizing offices for efficiency o Maintained student records, logs of screenings, inquires, wait-lists, lists for accepted and non accepted applicants o Mailed and collected registration materials, prepared enrollment and re-enrollment agreements for current and new students o Created class list for each teacher after coordinator assigns students to appropriate class o Responsible for professionally handling all levels of staff and maintain the highest level of confidentiality, handling sensitive issues o Responsible for bookkeeping and communication of reconciled cash flow reports to the accounting department

Materials Science

Bachelor Of Engineering (B.E.), Mechanical Engineering

Attended a 40 hours advance course plan of Pro Engineer (Wild Fire 2) under the certification of PARADESIGN Innovative Solutions.

Pre-Engineering

Engineering