Munheeb Rasheed Email and Phone Number
As the CEO of CXBlues, I am dedicated to driving innovation, fostering growth, and delivering exceptional value to our clients. With a strong background in customer support and a passion for building successful client relationships, I lead CXBlues with a results-oriented approach.My expertise lies in understanding and addressing the unique needs of our clients. By cultivating a culture of effective communication and personalized attention, I ensure that every interaction with CXBlues is seamless and satisfactory. I am committed to fostering trust and loyalty through our commitment to excellence.As a hands-on leader, I bring a keen eye for detail and a relentless focus on quality assurance. By implementing robust processes and standards, I drive continuous improvement and ensure that CXBlues products and services consistently meet or exceed expectations. Through meticulous attention to quality, I guarantee that our deliverables adhere to the highest standards.Adaptable and proactive, I thrive in the fast-paced environment of a startup. I approach challenges with enthusiasm, resourcefulness, and a dedication to delivering exceptional results. With a focus on customer satisfaction, effective client relationship management, and stringent quality assurance, I consistently strive to make a positive impact on our clients and the industry as a whole.
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Chief Executive OfficerCxblues Dec 2023 - PresentIn this role, I lead the strategic direction and growth of CXBlues, aimed at expanding our client base and achieving maximum profitability. Additionally, I cultivate a customer-centric culture and implement stringent quality control measures to champion client retention. As an executive, it is imperative that I foster strong relationships with key partners, industry leaders, and clients, positioning the company for continued success. -
Screening AdministratorGiant Group Sep 2023 - Nov 2023London, London, GbAs a Screening Administrator at Giant, I carried out background checks on candidates on behalf of our clients (companies) as a part of the onboarding cycle. In this role, I had to coordinate with the candidates as well as clients to run checks smoothly. In addition to maintaining quality of work, I completed my daily assigned cases. I, successfully, collaborated with stakeholders and peers to ensure optimal client satisfaction. -
Email & Chat Support AgentHiredsupport Sep 2022 - Aug 2023Rancho Cucamonga, California, UsIn this position, I execute customer support operations according to defined using multi-faceted CRMs. Through effective coordination with key stakeholders and management, I ensure optimal service delivery. I am instrumental in communicating with clients and onboarding new projects. Not only do I train and superintend new hires, I also maintain high-quality by implementing robust quality control frameworks. Key Accomplishments:• Decreased response times from an average of three hours to 30 minutes for entire team. • Achieved First-response resolution rate above 50% within one month of project initiation.• Commended by management for onboarding and retaining a highly complex yet lucrative project. -
Resume Writer / Career CoachTenonnet Mar 2022 - Aug 2022As a resume writer, I was tasked with writing and developing clients' professional background into effective documents, aimed at attracting potential recruiters. By using my diverse knowledge of global industries and familiarity with Applicant tracking systems, I was able to revamp résumés/CVs following job standards. Below are some of my key accomplishments:• Achieved NPS score of 100 within the first month of employment through exceptional client services. • Promoted from Pool C to Pool B within one month. • Successfully positioned clients for success by delivering optimal project deliverables.
Munheeb Rasheed Education Details
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Forman Christian College (A Chartered University)Geographic Information Science And Cartography
Frequently Asked Questions about Munheeb Rasheed
What company does Munheeb Rasheed work for?
Munheeb Rasheed works for Cxblues
What is Munheeb Rasheed's role at the current company?
Munheeb Rasheed's current role is CEO at CXBlues | Building Partnerships, Building Success Through Strategic Outsourcing.
What schools did Munheeb Rasheed attend?
Munheeb Rasheed attended Forman Christian College (A Chartered University).
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