Munir Hussein Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Mombasa, Kenya

In my most recent role, I am managing key accounts and building professional relationships. I am leading a high-functioning team of members. I monitor operational and sales activities, identify areas that need improvement, and suggest changes accordingly. Along with boosting brand awareness, I am calculating all PDAs and FDAs following each principal and vessel call.• Significantly maximized revenue streams by slashing costs and employing corrective actions.• Increased employee satisfaction ratings through a productive work environment.• Boosted sales by generating new leads and retaining existing clients.• Envisioned and implemented robust business plans to align strategic decisions with long-term objectives.• Negotiated and won security contract with a Chinese company for armed guard's embarkation and disembarkation during port calls.• Saved time and costs for principals by the leading turnaround of vessels• Boosted traceability by developing organizational systems for contracts.• Garnered positive customer feedback by providing exceptional services and enabling them to claim dispatch.• Improved guest experience by listening to them and delivering high-touch services.

Mombasa, Kenya

I managed day-to-day operations for ship calls at the port of Mombasa, starting from initial inquiry, PDA's, port entry, clearance to offloading cargo, reporting to the clients, and serving their day-to-day needs.

Mombasa, Kenya

One of my primary duties was negotiating with authorities and terminal operators on behalf of the vessel and its crew with the aim of cost savings. On a daily basis, I am streamlining ship arrival and departure by giving notifications. Actively delivered customs, immigration, and port health formalities brokerage. Investigated onboard vessels, unearthed issues, and updated concerned persons.• Promoted to Operations Assistant after two years for exemplary performance.• Played a lead role in winning Maersk contract and meeting all KPIs; renewed the contract for another year.• Achieved customer satisfaction by ensuring on-time shipment of products.• Gathered and kept related data and info to the shipping department for future needs.

Mombasa, Kenya

In this role, I was coordinating with 10+ internationally recognised P&I clubs. I was overseeing embarkation and disembarkation of weapons on board vessels. I crafted vessel statements of facts. I was involved in OHSA training held by FKE to gain knowledge and understanding of current H&S standards. Oversaw routine claims handling, kept records, and converted risk/claim under the member's entry with the club. Accurately estimated P&I claims in line with procedures. • Promoted from P&I Assistant to Marine Surveyor for delivering exceptional performance.• Optimised quality control, costs, and performance by giving recommendations to shipping department.• Expertly managed terminal operations and conventional cargo at Kenya Ports Authority for 2 months.• Met all contractual deadlines and target by coordinating with vendors and clients.• Saved correspondence and documents appropriately.

Master Of Business Administration - Mba, International Business, Pass

Advanced Diploma In Shipping And Logistics, Shipping And Logistics

Kcse

Diploma In Shipping, Shipping (Institute Of Chartered Shipbrokers)

shipping