Munir Hammad Wassan Email & Phone Number

Woodbridge, Ontario, Canada

• Create and maintain technical design documents and requirements including workflow design of company’s API’s Endpoint.• Demonstrate our Banking as a Service (BaaS) web platform to prospects and clients.• Customer onboarding by providing required authorization and access to API’s using company proprietary tools.• Resolve and manage requests from clients implementing API regarding programming interfaces, including inbound/outbound API’s call using required tool and technologies during client's development and testing phase.

Hamilton, Ontario, Canada

· Perform issue analysis on hardware, software, or peripheral equipment, following knowledge base to resolve issues.· Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.· Led client in setting up devices for use, performing or ensuring proper installation of operating systems or appropriate software.· Communicated client satisfaction strategies to analyst team and mentored new hiree, and received valuable feedback regarding the approach to business observations.

Hamilton, Ontario, Canada

· Perform issue analysis on hardware, software, or peripheral equipment, following knowledge base to resolve issues.· Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.· Led client in setting up devices for use, performing or ensuring proper installation of operating systems or appropriate software.

Graduate Certification, Information Technology Business Analysis - Operations

Bachelor Of Science - Bs, Information Technology

Activities and Societies: Dance and Creative Collaboration: Competed in inter-college dance events, honing teamwork and cultural.