For Citi Private Bank Technology, as Global Development Manager & Senior Business Analyst for Banking and Lending programs and Operations Site manager from Pune Ops team.• Currently managing global program governance, stakeholder management, budget and business requirements for Lending programs. Successfully delivered the first lending products i.e. MSBF (implemented) and Lawfirm Group (implementation in progress) on automated internal platform globally for Private Bank.• Managing a team of 100+ spread across various locations spread out in India and US.• Global RPA Development Manager responsible to lead and deliver robotic process initiatives across all 3 regions (NAM, EMEA and APAC)• Build out RPA development team out of Pune to manage delivery end to end.• RPA Governance structure and drive global delivery out of Pune.• 100 + Ops process re-engineered and channeled to traditional technology automation & RPA resulting into more than 8 FTE saves in 2017 & 2018. More than 200,000 MTPs saved.• Implemented regulatory projects like FATCA, Dodd Frank, MIFID & 871m (Derivatives) impacting multiple applications.• Delivered several product capabilities on Client facing application like Funds Transfers, Loans initiation, Deposit initiation, Loan repayment, Securities order initiation and Mutual Fund subscription & redemption.• Managed Business requirement for Client facing application globally in NAM, EMEA and AP for Citi Private Bank.• Managed and implemented multiple Swift upgrades over multiple years.• Adoption of Agile & Iterative framework to implement RPA Programs.• Working on strategic initiative to read scanned documents like financial statements & ingest into product processor. Also process client requests received through FAX and Email using latest technologies like AI and Machine Learning to create orders/request directly into applications (STP) eliminating manual intervention.

Global Development Manager and Senior Functional Expert

Job ResponsibilitiesBusiness Process study/evaluation, identifying bottlenecks, gaps and recommending areas of improvements.Providing demo sessions to client as part of the Pre-sales team.Discussing and documenting business requirements, analyzing them to propose an optimal solution to the client to meet the current and future opportunities. Conducting detailed walk through of requirements for the development team, explaining functional specifications and participating in design discussions/reviews.Defining Testing strategy/approach, preparing test scenarios and reviewing the test plans.Member of the Product Engineering Council - defining/suggesting the roadmap items based on industry direction, providing inputs to harness the product from user's perspective (more user friendly) and also to keep the product up to date with latest market and regulatory changes to meet the client requirements.

Joined the Custody business in Kotak Mahindra Bank during the preliminary stage and was the key member of the Operations team.Defining and documenting the Operational Procedures and guidelines.Defined the requirements and tested the Product to get certification from Regulatory Audit (SEBI Audit) and from the business side to go live.Monitoring the system closely to enhance it from business and users perspective. Part of the UAT team defining the test plans, test cases and testing the system.Providing inputs & specifications on modifications / enhancements to make a state of art system for Custody Business.Enhanced the system to manage SWIFT communications.Managing the settlement operations team handling the following day to day activities :Automation of Confirmation of Trades on Exchange System.Settlements Activities relating to Clearing House, Hand Delivery and Debt TradesDP processing activities of Pay-in and Payout of Securities in DepositoryCash Management for Clearing House, Hand Delivery and Debt Trades On Flex cube systemAuto Processing of Contract notes sent by Brokers (Downloading from NET (Speed-e) and uploading the same on local system, reconciliation of the same and their follow ups)Downloading order file from BSE and NSE systems and uploading on to local systems. Resolving errors if any.Reporting to SEBI and RBI for FII Client trades and contract notes for client trades done on T-1 & monthly basis.Communicating with Depositories and Brokers to resolve day to day issues.Liaising with the different market participants to resolve the day to day exceptions.

Automation of Confirmation of Trades on both the ExchangeSettlements Processing of Clearing House, Hand Delivery and Debt TradesDP processing activities of Payin and Payout of Securities on DepositoryCash Management for Clearing House and Hand Delivery Trades (On Flexcube system)Downloading order file from BSE and NSE systems and uploading on to local systems.Communicating with Depositories and Brokers to resolve day to day issues.Auto Processing of Contract notes sent by Brokers (Downloading from NET and uploading the same on to local system and , their follow ups)Reconciliation of Contract Notes with Orders Loaded on Exchanges.Manual Testing of the automation of the STP processing of Broker contract notes.

Job ResponsibilitiesCounseling of Students Walked in for Courseware.Maintaining Clients Records with their details for further co-ordinations and follow-up.Designed and implemented the Monthly MIS, Quarterly MIS process for computing the Royalties at Franchisee and paid to Head Office.