• Possess strong team leadership, motivational, and coaching skills. Maintain a consultative coachingstyle and establish performance goals to meet efficiency levels, sales targets and quality assurancestandards.• Responsible for executing store policies and procedures in ethical manner.• Responsible for meeting sales goals and ensuring overall quality of service• Heading a team of 18 employees. Ensure proper training and grooming of store staff, so that theyare well aware of the processes and product knowledge. Store size 16000 sq ft.• Responsible for handling the commercial, Cash & Credit transactions, Stock and customer service atthe store.• Provide superior customer service, identifies and resolves customer complaints at best of my ability.• Monitor and analyses monthly sales statements which indicates the buying behavior of customersand ensured finalization of yearly targets.• Analyzing the non-moving stocks and assessed customer requirements according to the changingbuying patterns.• Category wise sale and inventory monitoring on a weekly basis and giving feedback as wellrequired.

 Responsible for executing store policies and procedures in ethical manner. Maintaining international standards for product display and merchandise. Understanding the commercial aspects of the business. Helping in reducing costs and increasing profits by taking initiatives. Execution and monitoring of all sales and promotional campaigns inside/outside the store. Responsible for meeting sales goals and ensuring overall quality of services. Analysed the non-moving stock and assessed customer requirements according to the changing buying patterns. Performs effectively in difficult circumstance and achieves the assigned task within the allocated time.