Munish Dogra Email & Phone Number

Lead digital transformation and drive business success in innovation, agility, and engineering across healthcare insurance technology solutions and Commercial value streams (Commercial and Speciality Products, Benefits, Sales, and Health Engagement).

Nashville Metropolitan Area

Roadmap productivity growth through systems improvement, use of AI, streamlined processes and governance, and increased automation in managing inventory, storage, and partner interactions.

Grand Rapids Metropolitan Area, Michigan, United States

Head of Global Supply Chain and Automation Technology, and Transformation for an $8B leading direct sales MLM business operating across 63 countries. Drove technology vision, strategic planning, and solutions across the global organization, developing customer-aligned technology platforms and services for business stakeholders in global markets.• Governed a $30M combined operational and capital technology budget, guiding the development of 60 employees, an 8-member management team, a matrix organization of 80 employees, and 150 partner consultants supporting the Amway systems and team spread across 6 countries• Played key roles in Amway internal initiatives: operating model transformation, strategic sourcing, Agile & Product team transformation, AI-Automation, IT portfolio governance, Finance Shared Service Center operational improvements, and talent acquisition and retention delivering $28M in net savings via optimization of people, process, and technology• Implemented the 3PL for Singapore within four months, maintaining business continuity• Led Amway’s Inventory and Order Management transformation by leveraging Manhattan SaaS and Microservices to provide a single view of inventory and enable an omni shopping experience• Improved speed of application Release delivery in DevOps by 35%, reduced code errors by 75%, and utilizing RPA bots, reduced labor time = to 5 FTEs• Directed Global Logistics & Warehouse Management technology teams for First & Last Mile; supporting 4M orders per month across 30 countries• Developed, directed multiple Supply Chain, Finance, and Market ERP teams across the US, India, and Malaysia, managing 50M orders annually• Championed DE&I initiative for business, empowering and incubating teams with a spectrum of diverse talent• Improved operational performance – 10% reduction in operating and 20% reduction in capital expense, and $1M cost savings on support managed services via 8% reduction in mean time to resolving issues

Grand Rapids Metropolitan Area, Michigan, United States

Guided digital, agile, and organizational transformations for the global technology organization, overseeing multiple IT portfolio deliveries, with chief responsibilities for Global Supply Chain, Omni Channel, and Finance. Designed the IT strategy and architecture, enterprise cloud solutions, and technology roadmaps. Led the implementation of agile practices across multiple teams and partnered with the VP in operating model transformation.• Responsible for a $5M operating budget and $12M capital budget, and guided the performance of 4 leaders, 50 staff members and consulting teams working on 70 projects that contributed $15M business value annually towards digital transformation in Supply Chain and Finance solutions• Established the AI-Automation COE to launch enterprise capability and teams for intelligent automation, leveraging RPA and Workflow automation in AWS cloud, driving efficiencies in labor and 30% cost savings • Championed IT solutions portfolio rationalization for cost optimization and operational effectiveness by reducing a 60-year-old scattered collection of apps in the portfolio by 25%, establishing cloud adoption and enterprise application disposition framework• Implemented strategic sourcing transformation with a leading technology partner for Supply Chain, Finance, HR, and Automation IT areas accomplishing 18% cost reductions, establishing a managed services model for application maintenance and development• Established Community of Practice for internal Enterprise Business Solutions for agile and architecture best practice adoption• Managed Finance, Supply Chain, and HR IT delivery function for multiple years, worked with finance leadership on Global Business Services vision with each Shared Service Center of Amway (Costa Rica, Malaysia, Europe, and China) • Delivered key upgrades of enterprise platforms – ERP, Hyperion, Global Warehouse Management

Grand Rapids Metropolitan Area, Michigan, United States

Established globally connected API Services and an Event-based platform enabling the production release of different solutions to harmonize all data, rolling platform out over four years across the global organization. Responsible for technology and innovation portfolio of integrating global enterprise and market applications. Built COEs and API management strategies for the enterprise.• Oversaw a $3M budget and the performance of 80 engineers, both internal and consultants, onsite and offshore • Established an onsite/offshore core-flex sourcing and budgeting model and proactive routine demand management with the Integration COE and stakeholders, improving serviceability, cost management, and collaboration with business stakeholders, reducing costs by 30% by avoiding delays and overruns• Delivered integrations for ERP and WMS rollouts – 100 warehouse sites in 69 countries, ERP in 30 countries over four years• Led the enterprise Community of Practice (COP) for services architecture and enterprise data definitions, led Application Integration on Architecture Review Board

Grand Rapids Metropolitan Area, Michigan, United States

Lead software developer for global application Integration, establishing and maintaining a service-oriented architecture (SOA) platform using Software AG integration suite, Java, and open technologies that seamlessly integrate ERPs, Commerce, Analytics, CRM, Data Warehouses, and various other enterprise systems leveraging Services, APIs, enterprise data definitions, and events. • Played a pivotal role in establishing and maintaining the Global Application Integration COE for Amway IT across multiple locations in the Americas and Asia from inception• Built a custom enterprise services-based API platform in webMethods and Java, making integration of modern solutions to Amway's legacy AS400 platform possible; capability was adopted by the vendor in their product•• Initially began working for Amway as a Lead Integration Architect Consultant for Miracle Software Systems (2002 – 2009)

San Jose, California, United States

Previously operating under the business names of Intiqua, Netacross and then as Xchanging after the mergers and acquisition. As Managing Consultant, operated in software project delivery and consulting engagements with Fortune 100 companies (General Electric and BASF), and with startups such as MakeMyTrip, TripEra, and NetPilgrim

India

Intern and early in career technologist with HCL and Hewlett Packard joint venture. Lead thedevelopment and maintenance of Inventory Management system and improved productivity of automated computer motherboard component assembly using robotic programming

Bachelor Of Arts - Ba

Production Engineering

Certificate In Computing